- LOFT (Baltimore, MD)
- …a direct impact on both the customer experience and the associate experience . You'll collaborate with the Store Manager to become an expert on store ... functions, so you are ready to step in as manager when needed. The impact you can have In...Be a representative of the brand and model personalized customer experience behaviors. Assist store leaders with… more
- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Annapolis, MD)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Michaels (Ellicott City, MD)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - BALT-ELLICOTT CITY, MD Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Microsoft Corporation (Annapolis Junction, MD)
- …Civilian, Defense, or intelligence community. We are looking for a Consulting Project Manager with experience engaging with customer stakeholders to develop ... Aims to reduce cost and improve delivery margin without impact to quality or customer experience and understands impact of decisions on the broader business (eg,… more
- Coinbase (Annapolis, MD)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Bridgestone Americas (Baltimore, MD)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Organon & Co. (Annapolis, MD)
- … and Skills** + BA/BS. + Two plus years of managed care account manager or equivalent experience . + Customer knowledge and/or regional/national health ... Contracting experience . + Health care trends and policies. + Customer relationships. + Product/Disease knowledge in Women's Health and Biosimilars. +… more
- Capital One (Annapolis, MD)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Annapolis, MD)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Annapolis, MD)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Annapolis, MD)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Acosta Group (Baltimore, MD)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** BALTIMORE, Maryland, 21209 **Ref #:** 83398 **Pay Rate:** $ 16.00 ** ... Time Off (PTO) program **Description and Requirements** The Associate Customer Manager covers a designated territory and...+ Set and review performance objectives with the Sales Manager . ** Experience and Qualifications** : + Bachelor… more
- UKG (Annapolis, MD)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- UKG (Annapolis, MD)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- ISC2 (Annapolis, MD)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Annapolis, MD)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Amazon (Sparrows Point, MD)
- …of packages and smiles to Amazon customers every day. We are looking for motivated, customer -focused individuals who want to join our team as an Area Manager . In ... will also play a key role in maintaining our customer expectations to ensure customer orders are...Qualifications - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years… more
- Philips (Baltimore, MD)
- … experience through expert coordination, technical know-how, and exceptional customer service. **Your role:** + You'll manage end-to-end project execution for ... **565700 Project Manager - Installations/Construction - Imaging Systems - Field...if:** + You've acquired at least 2+ years of experience in project management, construction, installation, or customer… more
- Microsoft Corporation (Annapolis Junction, MD)
- …AND 3+ years customer success, solution delivery, practice management, customer -facing consulting, or portfolio management experience OR Bachelor's Degree in ... AND 4+ years customer success, solution delivery, practice management, customer -facing consulting, or portfolio management experience OR equivalent … more
