- CAI (Annapolis, MD)
- …Number** R4681 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will b responsible for receiving ... needed to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst ** to provide Level 1 technical… more
- TEKsystems (Halethorpe, MD)
- Our client is looking to hire a Helpdesk Analyst . The daily responsibilities include logging, tracking, and resolving an average of 25 to 30 customer interactions ... diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. This work must… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical… more
- Lumen (Annapolis, MD)
- …connect the world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst ) is responsible for providing Tier 1 IT ... Service Desk Support in a customer focused, team oriented, support...customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer incidents (break/fix,… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). The ... Help Desk Analyst supports the IAM Operations and...Help Desk Analyst supports the IAM Operations and Maintenance team by... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …Job Description HII - Mission Technologies is currently seeking a Tier 1 Support Desk Analyst (SDA) to provide financial systems services assistance for the ... the US Courts. This position is eligible for 100% remote work. Tier 1 Support Desk Analyst (SDA) provides financial systems services assistance for users. The … more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst /SharePoint Administrator to support the US Courts. **Responsibilities** Provides technical ... support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer,… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance to ... accounts, paid holidays, three weeks paid time off, and more. **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading… more
- Huntington Ingalls Industries (Aberdeen Proving Ground, MD)
- …Case Files (CM/ECF) position for a Federal government customer. Tier 1 Support Desk Analyst (SDA) provides help desk and system deployment ... District and Bankruptcy Case Management, Electronic Case Filing (CM/ECF). The analyst will be required to have troubleshooting, analytical, and decision-making… more
- T. Rowe Price (Owings Mills, MD)
- …policies and practices. The team is broken down into 2 functions: Trade Desk Monitoring and Regulatory Filings. This position sits within the Trade Desk ... Charles River (CRD). The Legal Compliance Firm Ownership Senior Analyst collaborates with, and provides information to a diverse...ownership resource for internal partners (TRPA and TPRIM Trading Desk & ITS, Risk, LCE, Capital Markets Team, RFP,… more
- Johns Hopkins University (Baltimore, MD)
- The **Senior Technical Support Analyst ** assists clients experiencing procedural or operating difficulty with the use of desktop computing equipment, applications, ... development) to correctly identify and address problems, and restore service . + Identifies and reports network connectivity issues. +...at the desktop level. + Working knowledge of help desk ticketing system and remote assistance tools. + Working… more
- Eliassen Group (Annapolis, MD)
- …and other SASS Types of software applications. Responds to incident tickets received from the service desk as well as process change requests and service ... **Technologist/Configuration Analyst ** **Anywhere** **Type:** Contract **Category:** Marketing **Industry:** Insurance **Workplace Type:** Remote **Reference ID:**… more
- Johns Hopkins University (Baltimore, MD)
- …accounts. + Submit requests for new subaward agreements, independent contractors, and service agreements. See requests through from start to finish. + Monitor and ... set up sub-recipients, assist in sub-recipient desk reviews and audits. Process sub invoices for payment....including NIH, NSF, DOD. Classified Title: Grants & Contracts Analyst Role/Level/Range: ATP/03/PC Starting Salary Range: $53,800 - $94,400… more
- Johns Hopkins University (Baltimore, MD)
- …Develop and submit requests for new subaward agreements, independent contractors, and service agreements. See requests through from start to finish. + Monitor ... sub-recipients invoicing, payment and assists in sub-recipient desk reviews and audits. + Complete the monthly reconciliation process to monitor expenditures on… more
- CACI International (Annapolis Junction, MD)
- Business System Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... maintain current AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level Agreements (SLAs) + Responds to complicated user questions +… more
- Belay Technologies (Annapolis Junction, MD)
- …in 2020 and a finalist in 2021! Belay Technologies is seeking a Mid SIGDEV Analyst to join our intel team. Come join a dynamic, fast-paced watch center supporting ... 24x7 operations. In this mission-essential help desk role, you will maintain the customer's computers and...current opening for a Level 2 SIGINT Development (SIGDEV) Analyst . You will provide support to optimize and maintain… more
- Prime Therapeutics (Annapolis, MD)
- …passion and drives every decision we make. **Job Posting Title** Compliance Analyst Sr--Medical Pharmacy Specialty- REMOTE **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- Prime Therapeutics (Annapolis, MD)
- …and drives every decision we make. **Job Posting Title** Sr. Compliance Analyst (Regulatory Intelligence and Assessment) - Remote **Job Description** The Senior ... Compliance Analyst assists in the implementation of Prime's compliance programs...requests for information and proposals, + Develop/revise/maintain departmental SOPs, Desk Top Procedures, and source documentation + Assist with… more
- Amentum (Pikesville, MD)
- Amentum is currently seeking a **Senior** **Program Analyst , Acquisition Specialist** to join our team in support of our customer, **Project Manager Intelligence ... Edge Node Pilots, Interoperability, and Integration (Hydra API, AIC/JTIC), Service Architecture and Implementation, S&T alignment and requirements, Mission Partner… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …for a committed IT professional to become part of our team as an IT Analyst III for our United States Army program, supporting the Army Test and Evaluation Command ... maintaining and updating IT documents for use by help desk personnel to expedite problem resolution + Provide Wireless...MD for IT support **Desired Qualifications:** + Outstanding customer service and communication skills + Ability to work in… more