- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories ... values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer... support . In this role, you will deliver Tier 1 assistance to end users, troubleshoot… more
- M. C. Dean (Annapolis Junction, MD)
- …system issues for physical security systems and networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 ... are not limited to: + Manage physical security system support to meet service level agreements + Analyze physical...technical specialists + Train system users and other system support personnel as needed + Analyze and modify preventive… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …for someone who provides 24x7 Help Desk Support as defined by first response/ Tier 1 /Level 1 support . Provides phone and in person support ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** 1st Line Support ,Remote Access,Technical ...support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 1 Location Fort Meade, MD Job... support . . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and ... and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 1 Candidate must have an...makes it a priority to help you grow and support your career advancement. From upskilling programs to recertification… more
- Leidos (Baltimore, MD)
- … Support team to address executive user issues and requests as necessary. Coach Tier 1 agents on how to recognize and categorize issues based on what ... an individual with demonstrated experience in resolving technical client support in a service desk setting, ability...to users in the future. Continuously provide feedback on Tier 1 / Tier 2 knowledge… more
- CACI International (Fort Meade, MD)
- …Regular Percentage of Travel Required: None Type of Travel: None * * * CACI is seeking a Tier 1 /2 Help Desk Specialist to join our team in Fort Meade, MD. ... **Responsibilities:** This role is for an IT specialist in support of Tier 1 operations...priorities. **Desired:** + Prior Help Desk experience ( 1 -2 years). + Prior IT support experience… more
- DCCA (Fort Meade, MD)
- …tickets at lowest level of support . . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize data for monthly status reports ... Help Desk Specialist 3 Location Fort Meade, MD Job...Fort Meade, MD Job Code 2384 # of Openings 1 Apply Now (https://phg.tbe.taleo.net/phg02/ats/careers/v2/applyRequisition?org=DCCAMD&cws=39&rid=2384) DCCA is a veteran-owned IT… more
- COMSO, Inc (Fort Meade, MD)
- …day Shift (0600 - 2200) Help Desk support as defined by first response/ Tier 1 support . + Work with a small team providing service availability ... monitoring and help desk support for internet-like collaboration services hosted...communicate outage information to co-workers and customers + Provide tier 1 response to customer service requests… more
- TekSynap (Fort Meade, MD)
- …CI Polygraph **Preferred / Desired Skills:** + Experience with VTC scheduling / troubleshooting + Tier 1 support experience + Experience with JIRA and Remedy ... a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM inColumbia,MD. TekSynap… more
- ProSmile (Glen Burnie, MD)
- Job Title: Front Desk Department: Operations Reports to: Dental Practice Manager FLSA Status: Non-Exempt Compensation Information: $19.00-25.00 per hour, eligible ... when a relevant position becomes available. Benefits: + PTO: 1 .54 hours accrued for every 40 hours worked. Accrual...Washington DC, and Maryland. Our practices are led by top- tier dentists who are committed to providing exceptional patient… more
- General Dynamics Information Technology (Elkridge, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems ... Support **Certifications:** Security+ - CompTIA **Experience:** 1 + years of related experience **US Citizenship Required:** Yes **Job Description:**… more
- COMSO, Inc (Fort Meade, MD)
- …management and internal customers for escalated tickets. Help Desk & Technical Support : + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) ... innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …security best practices and applying security patches + Providing IT break/fix support including Tier 1 (Help Desk ) and Tier 2 (Escalation) problem ... a variety of roles to maintain and provide technical support for diverse software and hardware systems assisting in...experience in some of the following areas? + Providing support to IT systems including day-to-day operations, monitoring and… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) ... support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution… more
- Amentum (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) ... team of passionate individuals. In this role you will support challenging, mission-critical projects that make a direct impact...implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem… more
- ARSIEM (Annapolis Junction, MD)
- …and operation of IT systems + Assist users in accessing and using IT systems + Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, ... work with. ARSIEM is looking for a System Administrator 1 . This position will support one...for all client/server/storage/network devices, mobile devices, etc. + Provides Tier I (Help Desk ) and Tier… more
- DCCA (Fort Meade, MD)
- … support for implementation, troubleshooting and maintenance of IT systems . Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution ... users in accessing and using IT systems . Provide Tier 1 (Help Desk ) and...problem identification, diagnosis and resolution of problems . Provide support to IT systems including day-to-day operations, monitoring and… more
- CACI International (Fort Meade, MD)
- … support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution ... this role, you will get the opportunity to provide support and maintain government IT systems that help ...users in accessing and using IT systems + Provide Tier 1 (Help Desk ) and… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem… more
- COMSO, Inc (Fort Meade, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem… more