- ASM Research, An Accenture Federal Services Company (Lemont, IL)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II) support for troubleshooting, repair, deployment, and installation… more
- RWE Clean Energy (Chicago, IL)
- …progress. + Ensure smooth handoff of systems from Tier 3 project teams into Tier 2 support for long-term operations. + Serve as the senior-level ... direction for the company's OT infrastructure. This role oversees two Tier 2 life-cycle support teams-Networking and Security-responsible for break/fix,… more
- Robert Half Technology (Chicago, IL)
- …requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team. ... Responsibilities: * Deliver Tier 2 technical support to resolve complex issues related to hardware, software, and network systems. * Troubleshoot and manage… more
- Grant Thornton (Chicago, IL)
- …documentation of configuration decisions, process flows, and system dependencies. + Provide Tier 2 support for absence-related inquiries and escalate ... with country-specific absence rules, eligibility criteria, and approval workflows. + Support global absence data integrations with downstream systems such as… more
- Crate & Barrel (Northbrook, IL)
- …remotely on Fridays. Primary Responsibilities: Benefits Administration & Compliance + Serve as Tier 2 support for benefits escalations, ensuring accurate ... with internal and external stakeholders, and conducts analytical reporting to support strategic decision-making. Experience using Workday is required. This is an… more
- Proven IT (Naperville, IL)
- Tier 2 Engineer Naperville, IL (http://maps.google.com/maps?q=Naperville+IL+USA) * IT Apply Job Type Full-time Description The Tier II Engineer is ... maintenance. This is the intermediate level of technical customer support . The Tier II Engineer has a...2 + years of experience working in the IT Tier I or Tier II field +… more
- Patterson Companies, Inc. (Chicago, IL)
- …believe that they build a stronger and successful organization. **Job Description:** The Support Specialist - Tier I properly responds to inbound and outbound ... customer calls to provide technical support , answer how-to questions, and consult on workflow inquiries...sale, or similar software systems with basic troubleshooting + 2 years experience with practical application of Microsoft Operating… more
- American Medical Association (Chicago, IL)
- …utilize new features and functions. + Work with the designated team lead to provide Tier 2 system support to end-users. + Heavy participation in technology ... change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social… more
- Insight Global (Oak Brook, IL)
- …a passion for helping others. Qualifications: * 2 + years of experience in a Tier 1 IT Support or Technical Customer Service role. * Familiarity with basic ... Skills and Requirements We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join our client's team in the education space.… more
- RKON (Chicago, IL)
- About us: RKON is an ISO 27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation services for the mergers and ... an ongoing basis with clients' key contacts and stakeholders to support detection, triage, incident analysis, containment, remediation, and reporting of… more
- BAE Systems (Chicago, IL)
- …a Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero client, thin client, thick client, ... incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **117796BR** EEO Career Site Equal Opportunity… more
- The Joint Commission (Oak Brook, IL)
- …desktop) throughout the tier 1 customer issue life cycle, escalating issues to tier 2 , as appropriate and using official process. 1. Achieves a high level ... **Overview** **GENERAL SUMMARY:** As part of the JCR customer technical support team, this position will provide senior level technical support for… more
- Bayer (Chicago, IL)
- …real difference, there's only one choice.** **Radiology Account Manager - Great Lakes 2 Territory** **Radiology Account Manager - Great Lakes 2 Territory** ... managers, procurement, and Value Analysis Committees; + Own sales objectives for mid- tier regional accounts, including revenue and gross margin, and contribute to… more
- US Foods (Rosemont, IL)
- …may require up to 40% travel.** **RESPONSIBILITIES** + Deliver framework for three tier technical support to retail store associates and other corporate system ... support experiences in an information technology retail focused end-user support operation + 2 years of experience leading end-user technical support … more
- IT Concepts (Hines, IL)
- …currently holds a Public Trust - Tier 4 + Travel: + A EUO Surge Support Travel Team Lead will be a dedicated surge support resource. Depending on the event, ... achieve extraordinary milestones. Kentro is hiring an experienced Surge Support Travel Team Lead to support our...events; events may require the need to travel for 2 weeks at a time, equating to 12 consecutive… more
- Proven IT (Westchester, IL)
- …Technology or related field preferred. - 2 + years of experience in technical support , endpoint deployment, or Tier II Help Desk role. Technical Skills - ... healthcare technology initiatives. Working closely with the Project Manager, Tier III Engineers, and Support team, this...the Cigna network. Health options include a choice of 2 PPO plans or a High Deductible Health Plan… more
- US Foods (Rosemont, IL)
- …as TCP/IP networking, DHCP, and DNS. + Create documentation and articles to allow Tier I support to resolve repeat issues. + Create technical documentation to ... printers, monitors, payment terminals, etc. This role will also support Dynamics 365 ISVs such as FreedomPay, RF Smart,...of onsite (only 3 days per week) and virtual ( 2 days per week). This position is based out… more
- CoreSite (Chicago, IL)
- …as well as data center operating procedures. We are currently hiring for the Swing Shift: 2 :00 pm - 10:00 pm, Tuesday - Saturday A Tier III technician will be ... cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build outs. Responsibilities will… more
- AIG (Chicago, IL)
- …client and program management across the Midwest Zone. + Manage assigned portfolio of Tier 1 and Tier 2 Multinational clients working in partnership ... and in alignment with AIG US growth strategies. + Support the Head of Multinational - North America, to...+ Align with zonal product heads and distribution to support profitable growth strategies. + Foster an environment where… more
- RxBenefits (Chicago, IL)
- …our Employee Benefit Consultants (EBC). The SPA will be assigned to support two Business Development Executives and their assigned Employee Benefit Consultants. The ... AM, Legal, Pricing and Analytics, Finance, Marketing, Product Team, SLT, and ELT in support of closing new business. + Manage the life cycle of Financial Analyses,… more