- State of Georgia (Fulton County, GA)
- Call Center Agent I Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/64454/other-jobs-matching/location-only) Hot ... serve Georgia Educators! TRS is currently hiring for the following position: Customer Care Agent ( Call Center ) Salary is low 40s **This is a hybrid remote… more
- Ortho Sport and Spine Physicians (Atlanta, GA)
- …AND EXPERIENCE: * High school diploma or equivalent * 1-3 years of experience in call center environment * Good data entry and typing skills * Bilingual ... Kentucky and Tennessee. Additionally, there is an Ambulatory Surgery center in Atlanta. The practice specializes in providing state-of-the-art,...as well as sports related injuries and conditions. The agent will need to handle many MRI inbound and… more
- Molina Healthcare (Atlanta, GA)
- …help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths ... **KNOWLEDGE/SKILLS/ABILITIES** + Performs call monitoring and assessment of Call Center Associates for both inbound and outbound calls. + Participates in… more
- Frontdoor (Atlanta, GA)
- …access with minimum 4.6Mbps upload/download speeds + Ability to be on video call as required during working hours. Preferred Skills: + Highly skilled in mathematics ... Effective communication skills Essential Functions: + Ability to be on video call as required during working hours. **Other/State Specific** _This role pays between… more
- Aaron's Inc (Atlanta, GA)
- …, you will play a critical role in our fast-paced, goal-oriented virtual call center . This work-from-home position focuses on providing excellent customer ... **Customer Retention Agent (Virtual)** The hourly range for this role...years of phone experience in a customer service or call center environment (preferred) + Collections experience… more
- NCR VOYIX (Atlanta, GA)
- …of Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing technical hardware, software, and procedural support ... our customers' technology systems. Our customers are at the center of everything we do. Our mission is to...favorite around the corner. Job Description: SAS L1 Support Agent Location: Georgia, Virtual Requirements: Ability to obtain a… more
- Chick-fil-A (Atlanta, GA)
- …Systems; Business, Marketing Degree, or related field + 0-2+ years Help Desk/ Call Center experience + Customer service experience + Hospitality and/or ... it easy with care, Support Now is the place for you. The Agent , Support Now-Grand Opening/International is responsible for providing support for all technologies for… more
- State of Georgia (Fulton County, GA)
- …to contact center operations. Analyzes performance metrics such as call volume, response times, customer satisfaction, agent productivity, and abandonment ... Contact Center Analyst - State Based Exchange Georgia -...Up for Job Alerts Under broad supervision, the Contact Center Analyst is responsible for collecting, analyzing, and interpreting… more
- NCR Atleos (Atlanta, GA)
- …improvement in processes, technology, and service delivery. Develop monthly, quarterly, and annual call center goals and action plans. + **Innovation** : Stay ... + Advanced degree (MBA or equivalent) preferred. + Certified Call Center Manager (eg CCCM) or equivalent...management and regulatory bodies. + **Personal Attributes:** + Change agent who courageously stands up and takes action, shows… more
- Travelers Insurance Company (Atlanta, GA)
- …four-year college or university is a plus. + Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. ... Care Advisor trainees will work in a dynamic service center where professionalism and commitment to our team environment...and changes, billing questions and technical support. -Responds to agent requests for quotes or changes to policies or… more
- Southern Company (Atlanta, GA)
- …Systems include but not limited to Communication Manager, System Manager, Session Manager, Call Management System, Avaya Workplace Client, and Agent Desktops are ... of Avaya PBX based solutions in a multi-location contact center environment. The platform consists of Contact Center...systems such as PBX, IVR, ACD, reporting systems, voicemail, call recording, call routing within the network… more
- State of Georgia (Fulton County, GA)
- …man-made and natural emergencies. In addition, GEMA/HS employees are on 24-hour call statewide to assist local authorities when disaster strikes. The HSC will ... and information to the Georgia Information Sharing and Analysis Center (GISAC). Participating in the planning and coordination of...be sworn in as a Homeland Security Task Force Agent and must maintain this Agent status… more
- Fiserv (Alpharetta, GA)
- …Partner Solutions programs including account related service support of newly signed agent partners. You are a quota-carrying, generator of sales revenue through the ... to have:** + 7+ years of experience working with agent networks or Independent Sales Organizations. + 2+ years...be conducted in person or through a secure video call . We won't ask you for sensitive information nor… more
- CGI Technologies and Solutions, Inc. (Atlanta, GA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Verint Systems, Inc. (Atlanta, GA)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, adhoc) which as requested by customers and… more
- Aimbridge Hospitality (Atlanta, GA)
- …Hospitality hotel credit policies. + Be able to perform all duties of Front Desk Agent . + Be able to complete and ensure that a proper bucket check room rate ... associates are following and maintaining Aimbridge Hospitality standards (ie answering phones call -backs to guests guest request log). + Have knowledge of and assist… more
- Fiserv (Alpharetta, GA)
- …and platforms + Experience presenting payment and gateway solutions in support of agent sales teams in closing deals. + Experience in delivering innovative solutions ... be conducted in person or through a secure video call . We won't ask you for sensitive information nor...scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center… more
- Sharecare (Atlanta, GA)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- The Coca-Cola Company (Atlanta, GA)
- …or equivalent work experience + 2 years in customer facing role in a call center or sales/sales support role + Superior Communication skills with exceptional ... equipment or other assets using Coca-Cola information systems, supplier networks and agent contacts to meet customer expectations. + Research and resolve issues for… more
- Fiserv (Atlanta, GA)
- …growth opportunities through upselling, cross selling and direct sales support of agent and ISO partners within the CardConnect channel, primarily aimed at achieving ... be conducted in person or through a secure video call . We won't ask you for sensitive information nor...scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center… more