- Siemens Digital Industries Software (Atlanta, GA)
- …Overview:** We are seeking a highly skilled and experienced Manager for our Customer Support Analytics & Technology Operations team. This role involves managing ... small team of analysts to drive and improve the operations of our large global technical customer ...professional analytics reports to various stakeholders. **Key Responsibilities:** + Lead and manage a team of analysts, ensuring the… more
- Intuit (Atlanta, GA)
- …Mailchimp to offer unparalleled performance to its customers. We're looking for an exceptional leader to join our Revenue Operations team, which is designed to ... and small business ecosystem. Intuit is known for its innovation track record, customer centricity, and its consistent recognition as a top place to work. Mailchimp… more
- Sage (Atlanta, GA)
- …-https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm LinkedIn page -https://www.linkedin.com/company/sage-software Function: Customer Operations Country: ... Sales Operations Job Description: The Sr. Sales Commissions Analyst...hybrid role: 3 days/week in office.* Key Responsibilities: * Lead the end-to-end process of calculating, analyzing, and validating… more
- Celestica (Atlanta, GA)
- …+ Escalation management on operational / technical issues including triage prior to customer engagement. + Operations owner in customer communication and ... review. **Knowledge/Skills/Competencies** + In-depth knowledge and understanding of Operations and how decisions impact customer satisfaction, product… more
- NCR Atleos (Atlanta, GA)
- …a plus. + **Experience** : + Extensive experience in managing multiple call centers or customer service operations on a global scale. + Proven track record of ... **About NCR Atleos** NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve… more
- American Express (Atlanta, GA)
- …effectively operate the network. This is an excellent opportunity for a strong people leader with a strong operations track record who is interested in driving ... and mitigate potential risks related to health & safety, customer interactions and data security, and lead ...drive change + Prior leadership experience in global business operations , customer service, lounge, travel or hospitality… more
- Elkay (Norcross, GA)
- …Regional Operations Support Supervisor is responsible for leading a team of Operations Support Coordinators to manage the customer experience for an assigned ... daily activities, and provides leadership in all aspects of customer service, daily operations coordination, and sales...location of our Atlanta Service Center. **Key Accountabilities** + Lead a team which includes oversight to the execution… more
- Amazon (Atlanta, GA)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations ) sentiment. You will drive customer adoption ... from customer objectives and influence a broad range of operations , engineering, product, deployment, and solution stakeholders. At AR we value critical… more
- Capgemini (Atlanta, GA)
- …your audience with new data-driven marketing methods, and master your customer -focused operations across sales, service, marketing and commerce, platforms ... Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage...of their business needs, from strategy and design to operations , fueled by the fast evolving and innovative world… more
- Doosan Bobcat (Buford, GA)
- …with a worldwide leader . Location : Buford Job Information The Channel Operations Teams' focus is to provide excellent customer service support through the ... actionable responsibilities resulting in a finished product that is customer ready. The Channel Operations Specialist /...lead times. + Manage backlog to best meet customer needs. Job Requirement Qualifications: To perform this job… more
- WestRock Company (Norcross, GA)
- …Smurfit Westrock to the customer and act as a critical liaison between the customer , sales, and operations teams. As CSR you will receive and process routine ... customer orders, inquiries, and/or customer issues related...achieve organizational goals Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are… more
- Southern Company (Austell, GA)
- …rates and structure, products, services, and energy efficiency programs + Knowledge of customer care and region operations with the ability to work with ... is recognized by JD Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the… more
- The Hertz Corporation (Atlanta, GA)
- …while supporting revenue growth. + Work closely with Marketing, Sales, Product Development, Operations , and Customer Care teams to ensure a seamless and ... **A Day in the Life:** The Director of Customer Experience will be responsible for leading cross-functional...years of relevant work experience. **What You'll Do:** + Lead and manage cross-functional teams to design and execute… more
- Microsoft Corporation (Atlanta, GA)
- …expertly balancing business and customer needs to ensure seamless customer experiences. + Operations : Manage day-to-day relationships with third parties ... to positively impact our culture every day. Microsoft Cloud Operations and Innovation (CO+I) is the engine that powers...expertise needed for departments to collect performance metrics, oversee customer support, and define, lead , and mentor… more
- Crate & Barrel (Atlanta, GA)
- …the sales team. A day in the life as a Team Leader , Sales + Lead and model company core selling and customer service standards. + Accountable for achieving ... modern design, then join the team as a Team Leader , Sales. Your upbeat attitude and ability to engage...+ Train and develop associates on product knowledge, selling, customer service, operations , visual merchandising, policies and… more
- Chick-fil-A (Atlanta, GA)
- …Senior Project Lead , Digital Order Fulfillment is responsible for the Customer 's fulfillment experience as it intersects with different sales channels in both ... and service process. Because the fulfillment experience for the Customer is dependent and integrated with the operations... Customer is dependent and integrated with the operations of the Restaurant, it's paramount for the individual… more
- Crate & Barrel (Atlanta, GA)
- …sales floor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader , Design & Trade you lead your team to meet daily sales ... team. A day in the life as a Team Leader , Design & Trade.. + Lead designated...to train and develop associates on product knowledge, selling, customer service, operations , visual, policies and procedures,… more
- Bank OZK (Cumming, GA)
- Job Purpose & Scope The Customer Care Team Lead coordinates with Customer Care leadership to provide guidance, support, and training for Customer Care ... employees while helping ensure smooth day-to-day operations of the Customer Care Center. Provides on-the-job training, coaching, and mentorship to Customer … more
- Iron Mountain (Atlanta, GA)
- …and a track record of delivering complex continuous improvement projects for customer facing operations . **Responsibilities** + Serve as a subject matter ... unique contributions? If so, let's start the conversation. **Position Summary** The Digital Operations Delivery Technology Specialist is a key member of the Digital … more
- Sage (Atlanta, GA)
- …NA Management and Commercial Leaders, Marketing, Product Marketing, Product Management, Sales Operations and Finance. Function: Customer Operations Country: ... technology space. They will be responsible for delivering a world-class customer and partner experience by assessing, recommending, and implementing projects that… more