- Humana (Atlanta, GA)
- …if you answered yes to any of the above you may be a great fit for Humana's Grievances & Appeals Representative 3 role! **What we need your help with:** + ... business needs** ** ** **but are always communicated ahead of the need.** ** Grievances and Appeals (G&A) has an impact to our business and because of the… more
- CVS Health (Atlanta, GA)
- …claim hand-offs, and escalates issues as appropriate through the system for grievances and appeals . * Initiates out-reach/welcome calls to ensure constituents ... expectations are met or exceeded. Identifies trends and any emerging customer service issues and works to develop solutions to address potential problems and/or plan features of interest as an approach to improve understanding of benefit plans and increase… more