- SHI (Austin, TX)
- **Job Summary** The Manager of SHI Services - ServiceNow will lead a post-sales technical team focused on the ServiceNow platform. This client-facing ... profitability of the team. The Manager of SHI Services - ServiceNow will...including customer escalations + Create functional strategies and specificobjectivesfor Service Delivery team members to drive career development +… more
- SHI (Austin, TX)
- …the maintenance and support. The Help Desk Analyst will provide excellent customer service to SHI 's employees and apply necessary troubleshooting techniques to ... resolve technical issues. This position reports into the Service Desk Manager . This position is required...a $14 billion global provider of IT solutions and services . Over 17,000 organizations worldwide rely on SHI… more