- Palo Alto Networks (Plano, TX)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... communication + Previous experience in a customer-facing technical support role ( Support Engineer ) - advantageous + Fundamental understanding of… more
- Microsoft Corporation (Irving, TX)
- …for people with a passion for delivering customer success. We are hiring for a Technical Support Engineer . In this role you will own, troubleshoot and ... Embody our culture and values **Qualifications** **Required Qualifications:** + 3+ years technical support , technical consulting experience, or information… more
- Microsoft Corporation (Irving, TX)
- …bring your aspirations, talent, potential - and excitement for the journey ahead. As a Technical Support Engineer , you will provide technical support ... bag sessions, blogs, quality assurance checks). Develops readiness content. Mentors new Technical Support Engineers. Develops intermediate level competence on … more
- Broadcom (Plano, TX)
- …Broadcom's Mainframe Software Division (MSD) is looking for a talented and motivated Technical Support Engineer with a passion for Customer Success. ... others in adopting to product(s)/technology change. May act as a Designated Support Engineer for certain products/ customers. . Continually expands knowledge… more
- Aldridge (Dallas, TX)
- …helping its clients optimize their technology infrastructure and achieve their business goals. Technical Support /Project Engineer : As an IT Project and ... Worth, San Antonio, and Seattle, the company's unwavering dedication, superior technical expertise, and keen understanding of business processes have transformed it… more
- CommScope, Inc. (Richardson, TX)
- …to connect the future and build what's next.** **Job Segment:** Technical Support , Technical Support Engineer , Network, Telecom, Telecommunications, ... Staff Engineer - Technical Support Req ID: 77747 Location: Richardson, Texas, United States In our 'always on' world, we believe it's essential to have a… more
- Palo Alto Networks (Plano, TX)
- …customer service skills + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations ... XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing escalations, phone… more
- Palo Alto Networks (Plano, TX)
- …an environment where we all win with precision. **Your Career** As a Platinum Support Engineer , you will work firsthand with our valued Platinum customers to ... high profile and largest customers. **Your Impact** + Provide post-sales technical support , configurations, troubleshooting, and standard methodologies to… more
- Celestica (Richardson, TX)
- …is a technically hands-on one. The successful candidate will be an experienced technical support troubleshooter who has spent extensive amount of time ... be empowered and responsible for troubleshooting and resolving customer technical issues arising from Customers' networking (routing, switching, security), storages,… more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... + Work to reproduce customer issues and qualify critical issues + Publish Technical Support Bulletins and other user documentation in the Knowledge Base + Build… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... teams to improve overall software quality per release cycle + Publish Technical Support Bulletins, provide content technical review for Knowledge Base as… more
- Palo Alto Networks (Plano, TX)
- …best practices to customers in CI/CD pipelines and Linux-based environments. + Publish Technical Support Bulletins and other technical documentation in the ... CKA (Certified Kubernetes Administrator) and AWS Solutions Architect.\ **The Team** Our technical support team is critical to our success and mission. As part of… more
- Palo Alto Networks (Plano, TX)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Plano, TX)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... teams to improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical documentation in the Knowledge Base… more
- Palo Alto Networks (Plano, TX)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Broadcom (Plano, TX)
- …**Job Description** **\#Broadcomsoftware** This position is responsible for providing technical support for complex issues for MAINFRAME infrastructure ... technical competence for this role- Mainframe operations, software support , or systems programming experience in z/OS environments- Capabilities with Mainframe… more
- Amazon (Dallas, TX)
- …of software-defined video solutions for multiscreen content delivery and we are looking for a Technical Support Engineer to join our Global Technical ... issues throughout their complete lifecycle while providing knowledgeable and responsive technical support for our enterprise customers. Our customers include… more
- PenFed Credit Union (Irving, TX)
- …to, systems analysis, solution design, standards-based implementation, systems integration, development, and technical support . As an Engineer II this role ... family. PenFed is hiring a (Hybrid) Home Lending Systems Engineer II at our Omaha, Nebraska; Papillion, Nebraska; Irving,...and resolve issues relating to system functionality. + Provide technical oversight and coordinate with Ellie Mae support… more
- Amazon (Dallas, TX)
- …the root cause of an issue. * Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop ... features to run their mission-critical applications. As a Cloud Support Engineer , you will act as the...that improve support -related processes and our customers' technical support experience. . Write tutorials, how-to… more