- Robert Half Technology (Livonia, MI)
- …high user satisfaction. Requirements * A minimum of 2 years experience in a Help Desk Analyst role or similar * Proficiency in Citrix Technologies * ... are offering a contract to permanent employment opportunity in Livonia, Michigan for a Help Desk /Service Desk Analyst . This role focuses on providing IT… more
- TEKsystems (Southfield, MI)
- …of non-phone related activities. Required Skills * At least 3 years of recent help desk troubleshooting experience in a call center environment * Basic technical ... needed to provide total ticket ownership. * Utilizes knowledge management tools to help resolve client issues. * Assists clients in completing online forms to attain… more
- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- TEKsystems (Livonia, MI)
- …corrects the problems encountered. Assists with the implementation and coordination of routine Help Desk and Operational tasks. Candidate must be okay handling ... during high volume, 35 calls on average. ADDITIONAL RESPONSIBILITIES MAY INCLUDE: Provide Help Desk support and technical assistance to end users. Troubleshoot,… more
- TEKsystems (Livonia, MI)
- …experience of at least 1-2 years. Shift is M-F 8am - 5pm Skills Service desk , Help desk , Customer service, Servicenow, Phone support, Troubleshooting Top ... Skills Details Service desk , Help desk ,Customer service,Servicenow,Phone support,Troubleshooting Additional Skills & Qualifications Customer service skills,… more
- TEKsystems (Troy, MI)
- …Great customer service skills Skills windows 7, troubleshoot, Microsoft office suite, Help desk support, Windows 10, Active directory, sccm, Servicenow, hardware ... troubleshooting Top Skills Details windows 7, troubleshoot, Microsoft office suite, Help desk support,Windows 10,Active directory,sccm,Servicenow,hardware troubleshooting Additional… more
- Robert Half Technology (Livonia, MI)
- …usability concerns * Create and verify backups of data * Respond to and resolve help desk requests * Upgrade systems and processes as required for enhanced ... in Livonia, Michigan. We are seeking a Desktop Support Analyst to join our team. Your primary duties will...of 2 years of experience as a Desktop Support Analyst or in a related role. * Proficient knowledge… more
- TEKsystems (Farmington Hills, MI)
- Description The IT Service Desk Analyst I - Is a...remediate issues and strive to provide a positive Service Desk experience. Skills Help desk ... Servicenow, Application support, Windows 7, O365, Mobile device, Troubleshooting, Help desk , Service desk , Mac,...the top 10% of Calls Presented and Handled by Analyst . Strive to be in the top 10%… more