- Oshkosh Corporation (New Hudson, MI)
- …our customers bring their high-quality products to market faster.** JOB SUMMARY: As a DT Service Desk Support Intern, you will assist Pratt & Miller's ... teams by supporting a Microsoft Windows Server and Desktop environment within a Service Desk framework. You will gain hands-on experience resolving technical… more
- Lambert (Detroit, MI)
- …and diagnostic tools to proactively identify and resolve system issues. Technical Support and Service Desk : + Handle ticket management and problem ... resolution through the service desk . + Provide level 2 and level 3 support for complex technical issues. + Collaborate with other IT teams to resolve… more
- Coretek Services (Farmington Hills, MI)
- …motivated and customer-oriented Technical Support Specialist to join our Service Desk team. The ideal candidate will be responsible for providing ... exceptional customer service . Duties and Responsibilities User Support : + Provide first-level technical support...team. Preferred Qualifications: + Experience: 1-3 years in a service desk or similar IT support… more
- HTC Global Services Inc (Troy, MI)
- …in customer service scenarios. Preferred Experience: + Previous experience supporting technical support /desktop user support issues for a company. ... and evenings? Do you thrive on delivering world-class customer service while solving complex technical issues? Are...benefits start day one! What You'll Do: As a Technical Desktop Support / IT Concierge Technician, you'll… more
- TEKsystems (Livonia, MI)
- …high volume, 35 calls on average. ADDITIONAL RESPONSIBILITIES MAY INCLUDE: Provide Help Desk support and technical assistance to end users. Troubleshoot, ... 5pm Skills Service desk , Help desk , Customer service , Servicenow, Phone support...Servicenow, Phone support , Troubleshooting Top Skills Details Service desk ,Help desk ,Customer service… more
- Nuspire, LLC (Commerce Township, MI)
- …for processing and initial triage of support issues for Nuspire clients and projects. Service Desk Agents are responsible for supporting Service Desk ... access to Active Directory, Oracle databases and internal systems. Service Desk Agents support client...work with a variety of customers and vendors (some technical , some non- technical ) + Understanding of hardware… more
- HTC Global Services Inc (Troy, MI)
- … Desk Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, ... Acquire and maintain current knowledge of relevant Clinical and technical product offerings and support policies to...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous… more
- TEKsystems (Livonia, MI)
- …years. Shift is M-F 8am - 5pm Skills Service desk , Help desk , Customer service , Servicenow, Phone support , Troubleshooting Top Skills Details ... Service desk ,Help desk ,Customer service ,Servicenow,Phone support ,Troubleshooting Additional Skills & Qualifications Customer service skills,… more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...accurately provide a solution as the first line of technical support - Security+ and ITIL V3… more
- TEKsystems (Southfield, MI)
- …providing superior service and first contact resolution, delivers front line technical support to customers via multiple communication channels in a customer ... Uses detailed instructions, established procedures and prescribed guidelines to resolve technical issues and complete tasks for end users. This position is… more
- Trinity Health (Livonia, MI)
- …resolving their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... proficient in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic… more
- University of Michigan (Dearborn, MI)
- …local account management, scripting, software installs and removals, registry, command line, Service Desk ticket systems, remote support , and system ... Support ** : Deliver phone, chat, and in-person technical support for daily campus technology operations....Opening ID** 258576 **Working Title** Service Center Support Specialist Associate **Job Title** Help Desk … more
- TEKsystems (Farmington Hills, MI)
- … experience. Skills Help desk support , Windows 10, Customer service , Windows, Desktop, Active directory, Imaging, Technical support , Office 365, ... Microsoft office Top Skills Details Help desk support ,Windows 10,Customer service ,Windows,Desktop,Active directory,Imaging, Technical support… more
- TEKsystems (Southfield, MI)
- Description Looking to add a L2 Service Desk Support Technician to their corporate IT team in Southfield, MI. This will require troubleshooting, strong ... Active directory, Windows 10, Windows 11, SCCM, Troubleshooting, Customer service , Triage, Technical support , Ticketing...* Gather information about the problem and create a service ticket. * If Service Desk… more
- Deloitte (Detroit, MI)
- …from and reports to DoD's Far East (FE) IT Division Director + Provide Operational and Technical support to the Front Office (CO, XO, BD, CIO Directors and their ... system accounts + Escalates issues as needed to Enterprise Service Desk on behalf of customers +...and various governing representatives of the DOD + Provide technical support for visiting NAVFAC officials +… more
- Ricoh Americas Corporation (Warren, MI)
- …+ IT Help Desk Support experience (application & hardware support ) + Technical Training & Certifications: HP Certifications Completion of Ricoh Learning ... devices within customer's fleet. Responds to customer requests for technical support and training with the focus...and features and aid in mapping devices. + Utilizes support resources to minimize field service dispatch… more
- ROUSH (Livonia, MI)
- …needs to be able to install and configure new hardware and software and provide technical support to users and customers. This role is also expected to excel ... a proactive approach to process improvement to provide advanced technical support to users and customers. This...guidance to the team and provide Level 1 Help Desk Support to the organization, including the… more
- ROUSH (Livonia, MI)
- …This position will play a crucial role in ensuring the delivery of high-quality technical support to end-users and maintaining the overall efficiency of the IT ... on the latest IT trends and technologies + Provide technical guidance and support to the team...projects, prioritize, and execute tasks successfully + Familiarity with Service Desk software and tools + Knowledge… more
- Robert Half Technology (Livonia, MI)
- …various hardware and software issues, and maintaining a high level of customer service . Responsibilities * Provide technical support for both hardware ... backups of data * Respond to and resolve help desk requests * Upgrade systems and processes as required...Technologies for mobile device management. * Strong End User Support and Customer Service Skills Technology Doesn't… more
- Humanetics (Farmington Hills, MI)
- …humans in a world in perpetual motion. Role Purpose: IT Support Specialist is responsible for analyzing, troubleshooting, and evaluating technology issues. ... This role will support internal clients, helping to keep employees productive. Humanetics...computer systems, computers, printers, network systems, and any other technical equipment + Ensure company computers are backed up… more