- Robert Half Office Team (Boca Raton, FL)
- Description As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, addressing inquiries, resolving ... some college education preferred. - Previous experience in customer service, call center , or related field is advantageous. - Excellent communication skills,… more
- NextEra Energy (Juno Beach, FL)
- …Management & Scheduling: + Utilize NICE CXOne WFM [or similar software] to forecast call volume, create and maintain agent schedules, and ensure adherence to ... and detail-oriented Operations Analyst to join our dynamic contact center team. The Operations Analyst plays a critical role...reports to track key performance indicators (KPIs) such as call volume, handle time, customer satisfaction, and agent… more
- Chewy (Boca Raton, FL)
- …+ Support any assignments as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact centers or equivalent experience ... understanding and competency of real time management of a contact center including managing agent availability, forecast v. actual for volume, handle time and… more
- Extra Space Storage (Lake Worth, FL)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Extra Space Storage (Delray Beach, FL)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- Otis Elevator Company (Palm Beach Gardens, FL)
- …2024-05-29 **Country:** United States of America **Location:** OT553: Otis NHQ - Oakbrook Center 11760 US Highway 1 Suite W600, Palm Beach Gardens, FL, 33408 USA ... models for new implementations + Act as a change agent , supporting the business with Change Management and Training...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more