- Thorntons LLC (Staten Island, NY)
- The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. ... store goals and initiatives. Requirements Essential Job Functions (Responsible to) *Delivers guest service with a "how may I help you" attitude. Looks for… more
- Marriott (New York, NY)
- **Additional Information** **Job Number** 25022433 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton New York NoMad, 25 West 28th ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Marriott (Brooklyn, NY)
- **Additional Information** **Job Number** 25045525 **Job Category** Rooms & Guest Services Operations **Location** New York Marriott at the Brooklyn Bridge, 333 ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Thorntons LLC (Staten Island, NY)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager *Recruiter ... coverage for all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members in a positive manner that motivates… more
- Thorntons LLC (Staten Island, NY)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager *Recruiter ... and rest break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members in a positive manner that… more
- Spanish Peaks Mountain Club (Manhattan, NY)
- …to apply internally. At Pendry, It's All Because of YOU! Guest Relations Manager Imagine turning your passion and talent into a ... operations of the Housekeeping Department + Review and analyze guest engagements cores and trends via Medallia and TripAdvisor...and multi-task + You are passionate about providing exceptional service and creating memorable moments + You are open… more
- Sage Hospitality Group (Asbury Park, NJ)
- …telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Greets and completes established check-in ... both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. +...paging guests to provide guests with timely and efficient service . + Controls cash transactions at the front desk… more
- Spanish Peaks Mountain Club (Manhattan, NY)
- … guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations + Communicate and partner with all ... to apply internally. Your Journey + Provide excellent customer service and telephone etiquette + Host and welcome guests...with a friendly and sincere demeanor + Assist with guest check-in and out process, as well as folios… more
- Sage Hospitality Group (Asbury Park, NJ)
- …customer ( guest , employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and ... and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest...day. **Physical Demands** The physical demands described here are representative of those that must be met by an… more
- Mina Group (New York, NY)
- …restaurant objectives in sales, costs, employee retention, communication and awareness, guest service and satisfaction, food quality, and compliance. GENERAL ... , operational effectiveness, and employee retention and satisfaction. + Supervise guest /hourly employee interaction during service hours. + Support captain,… more
- Sage Hospitality Group (Asbury Park, NJ)
- …responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures. **Responsibilities** + Meet and greet all guests in ... retrieving their luggage from vehicles. + Point out to guest and note existing vehicle damage on key tags...**Knowledge/Skills** + Must have general knowledge of basic customer service skills and be fluent in oral and written… more
- Sage Hospitality Group (Asbury Park, NJ)
- …in narrow areas and between seated guests. + Continuous standing required to service guest functions; 100% of the time scheduled. + Climbing approximately ... and clean-up of bar area while enduring quality service , guest satisfaction and the achievement/maintenance of...beverages. **Physical Demands** The physical demands described here are representative of those that must be met by an… more
- House of Blues (Brooklyn, NY)
- … guest concerns and complaints regarding security and customer service -related situations + Perform opening/running/closing duties according to Live Nation policy ... door policy with staff + Respond to all elevated staff/ guest inquiries and or concerns regarding all shows, artist...hourly union and non-union staff + Maintain Live Nation Service Standards + Conduct walk through on day of… more
- Sage Hospitality Group (Asbury Park, NJ)
- …**Job Overview** Under general supervision, provides prompt and courteous food service to restaurant customers. **Responsibilities** + Greets and takes food and ... to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. + Completes all… more
- Sage Hospitality Group (Asbury Park, NJ)
- …and standards and safety and security rules and regulations to ensure guest satisfaction. **Responsibilities** + Walk all assigned floors at beginning and end ... of shift; remove newspapers and service trays, empty trash receptacles + Remove trash and/or...to the Senior Housekeeper or supervisor. + Respond to guest requests and questions and report guest … more
- House of Blues (Brooklyn, NY)
- …their needs before, during and after the show. Job Functions: . Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests ... keeping the venue safe, clean and presentable to the guest . . Resolve guest complaints or problems....to have at least one (1) year prior customer service experience, preferably in a theatre/entertainment venue environment. Applicants… more
- Sage Hospitality Group (Asbury Park, NJ)
- …orders to guest rooms and hospitality suites while ensuring quality service , guest satisfaction and the achievement/maintenance of company standards and ... guidelines. + Set-up and deliver all VIP amenities. + Service all hospitality suites in accordance with BEO and...+ Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to… more
- Live Nation (Brooklyn, NY)
- … relations + Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette + Skilled in interpersonal ... department responsibilities, capabilities and limitations, to smoothly ensure maximum guest satisfaction, event execution and operational communication + Ensure… more
- Sage Hospitality Group (Asbury Park, NJ)
- …regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest . + Market the Food ... do. You belong here. **Job Overview** Plan and manage the Restaurant, Room Service , Bar, and catering in order to achieve customer satisfaction, quality service… more
- Sage Hospitality Group (Asbury Park, NJ)
- …arriving customers, seating, establishing rapport and assisting with restaurant service . Receives and accurately processes payment for restaurant charges. ... counting back change out loud for the protection of guest and restaurant. + Verifies accuracy of all items...a position with heavy cash handling responsibilities and customer service exposure. **Knowledge/Skills** + Must have high school graduate… more