- Centene Corporation (Sacramento, CA)
- …be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have ... live in California. **Position Purpose:** Oversees and offers guidance around current contact center operational processes to establish operational targets, best… more
- Dignity Health (Carmichael, CA)
- **Overview** Dignity Health Mercy San Juan Medical Center is a 370-bed not-for-profit Level 2 Trauma Center located in Carmichael California serving the areas of ... community's well-being our staff and volunteers provide excellence in care for our patients each year. Mercy San Juan...for our patients each year. Mercy San Juan Medical Center has received recognition for being a Comprehensive Stroke… more
- CVS Health (Sacramento, CA)
- …with a problem or made aware of a situation. * Takes ownership of each customer contact to resolve their issues and connect them with additional services as ... purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our...Anchored in our brand - with heart at its center - our purpose sends a personal message that… more
- Cardinal Health (Sacramento, CA)
- …and pharmacies + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **Qualifications** + Minimum high ... **_What Individualized Care contributes to Cardinal Health_** Delivering an exclusive...specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized… more
- Merck (Sacramento, CA)
- …customers - knowing when/how to seek and provide additional information. + Within select customer accounts, acts as primary point of contact for customer , ... **Job Description** The Virology Customer Representative is a key member of the...in or within a reasonable commuting distance to workload center . + Overnight travel is expected to be about… more
- CAI (Sacramento, CA)
- …**Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As Customer Service Representative, you will aid our insurance client by providing ... excellent customer service through inbound and outbound calls and other...provide assistance to members and, if needed, refer to Care Coordination for ongoing assistance + Initiate outreach efforts,… more
- CAI (Sacramento, CA)
- …for a Customer Service Representative to provide first point of contact for our providers, delivering exceptional support and addressing inquiries related to ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative, you will be our client's first...care . + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated… more
- Dignity Health (Rancho Cordova, CA)
- …times utilizing an electronic appointment management system electronic health record and contact center system. + In addition may assist with referrals ... Representative (MA/PSR) position is the first point of phone customer service contact for our patients physicians...a patient-focused healthcare environment or a high volume multichannel contact center + Experience with computer systems… more
- Conviva (Sacramento, CA)
- …records system such as Epic, Athena Health, NextGen. + Experience with use of virtual contact center solutions such as 8x8 Virtual Contact Center , ... (1) year of previous experience working in an inbound customer service call center . + High school...and many other opportunities. **About us** About Conviva: Conviva Care Centers provides proactive, preventive care to… more
- Dignity Health (Carmichael, CA)
- …Navigation Team and as a member of the Multidisciplinary Team (MDT) within the care center provide triage services to patients and support the clinical needs ... ambulatory care medical clinic required. Minimum 6 months of telephone/ call center / contact center triage nurse experience required. - High School… more
- Sacramento County (Sacramento, CA)
- …technology + English grammar, spelling, and usage + Principles and practices of customer service + Basic math and accounting to perform cashiering duties and other ... proximity of inmates, or a division that may have contact with inmates. Probationary Period The probationary period for...and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an… more
- Sacramento County (Sacramento, CA)
- …to) the following positions: Wellness Crisis Call Center and Response Team. Click here (https://personnel.saccounty.net/Documents/WCCCRT-MRT-SBHPS-PositionFlyer.pdf) ... this exciting opportunity. Assisted Outpatient Treatment Team. Click here (https://personnel.saccounty.net/Documents/Senior-Peer-AOT- CARE -Court-Program.pdf) for more information about this exciting opportunity. The… more
- Sacramento County (Sacramento, CA)
- …to) the following positions: Wellness Crisis Call Center & Response Team. Click here (https://personnel.saccounty.net/Documents/WCCCRT-MRT-BHPS-PositionFlyer.pdf) ... effectively with behavioral health consumers, families/caregivers, the community, and treatment/ care teams + Cultural and social factors affecting behavioral health… more
- Sacramento County (Sacramento, CA)
- …relates to flow rates, pipe sizes, and water pressures + The use and care of plumbing tools and equipment + Basic recordkeeping procedures + Office procedures, ... and fractions) + English usage, spelling, grammar, and punctuation + Principles of effective customer service Ability to + Work in a safe manner in accordance with… more
- Dignity Health (Elk Grove, CA)
- …performing the job. The Imaging Office Lead position is the first point of customer service contact for our patients physicians management and other clinic staff ... established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate… more
- Veterans Affairs, Veterans Health Administration (Mather, CA)
- …all elements of the nursing process when providing and/or supervising direct patient care . Assesses, plans, implements and evaluates care based on age-specific ... components. Assume responsibility for the coordination of care focused on patient transition through the continuum of care , patient and family education, patient… more
- Cognosante (Sacramento, CA)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... this position include: + US Citizen and fluent English speaker + Possess strong customer service skills, knowledge of call center operations, and knowledge of… more
- CalSTRS (Sacramento, CA)
- …two full-service cafes, two free fitness centers, a bicycle rental library and a child care center with a covered playground. Team members enjoy walks along the ... Emergency Services Office. The Facilities Management Division strives for total customer satisfaction internally and externally as we ensure efficient building… more
- Evolent Health (Sacramento, CA)
- …people with most complex and costly health conditions. Working across specialties and primary care , we seek to connect the pieces of fragmented health care ... system and ensure people get the same level of care and compassion we would want for our loved...conducting market research to understand the industry landscape and customer needs, validate new opportunities, and define solution differentiators.… more
- Veterans Canteen Service (Sacramento, CA)
- …Canteen Service (VCS) located at the 10535 Hospital Way, Mather, CA 95655 Medical Center is celebrating over 78 years of service! We provide retail, food, coffee, ... and vending services to Veterans and their care givers in VA facilities across the country. VCS...Job Types: Full-time, Part-time Pay: Competitive Requirements: + Excellent customer service skills + Ability to read and interpret… more