- eXcell (Folsom, CA)
- …Duties and Responsibilities: Maintain high performing service support functions including IT Service Desk , Desktop Support and VIP Support Act as owner of ... benefits!We have a brand new opportunity for a qualified Service Delivery Manager to work onsite in Folsom, CA....IT department that enable the delivery of a high-quality service to end users, and to ensure Service… more
- Altec Industries , Inc. (Dixon, CA)
- …financially sound company that sets the standard of excellence in design, manufacturing and service - and that's why we're the ideal place for you to grow your ... headquartered in Birmingham, Alabama. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for… more
- CAI (Sacramento, CA)
- …R3672 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests ... to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst** to provide bilingual Level 1 technical support… more
- Old Dominion Freight Line (West Sacramento, CA)
- …Responsibilities + Answer inbound calls, manage email requests and requests logged via Service Desk ticketing solution in a timely and accurate manner while ... to at least 70% of inbound requests + Log all requests in the Service Desk ticketing solution + Triage requests and determine which can be handled immediately… more
- ManpowerGroup (Rancho Cordova, CA)
- …motivated talent to join their team. Don't wait apply today! Job Title: Service Desk (Customer Support) Consultant, Armenian Language Location: Onsite in Rancho ... basic technical issues. Providers and Recipients of the IHSS Program contact the Service Desk for support in the following areas including and not limited to: +… more
- GovCIO (Sacramento, CA)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... of requests. + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs),… more
- Cayuse Holdings (Sacramento, CA)
- …business process outsourcing, data services, and professional services. **Primary Focus** The Service Desk Agent provides customer service solutions within ... Minimum Qualifications: + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Two (2) to five (5)… more
- Cayuse Holdings (Sacramento, CA)
- **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity ... resolution **Qualifications** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Three (3) to five… more
- Cayuse Holdings (Sacramento, CA)
- **Overview** The Senior Service Desk Agent provides customer service solutions within service level agreements using company and project quality and ... **Minimum Qualifications:** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Three (3) to five (5)… more
- Sutter Health (Sacramento, CA)
- …the issue on behalf of the client to appropriate technical support personnel. Supports Service Desk service level metrics and Service Management ... to Type 45+ Words per Minute (WPM) Familiarity with a service desk environment Computer skills using Microsoft Excel, Exchange, Outlook, PowerPoint, Visio,… more
- Sutter Health (Sacramento, CA)
- …assure appropriate levels of quality service are bestowed to IS clients. Supports Service Desk Service Level Agreements (SLAs) and Service Management ... Access Specialist functions. **Job Description** : **EDUCATION:** HS Diploma: High School Diploma or General Education (GED) **TYPICAL EXPERIENCE:** 2 years of recent relevant experience. **SKILLS AND KNOWLEDGE:** Ability to establish and maintain cooperative… more
- Kimpton Hotels & Restaurants (Sacramento, CA)
- … Agent is responsible for registration and check-out, PBX operations, mail and message service at the Front Desk all the while providing outstanding service ... (GED) required. + 1 year previous experience in a Front Desk at a full- service hotel is required. + Knowledgeable of immediate area, services, attractions,… more
- CompuCom (Folsom, CA)
- …and Responsibilities:** + Maintain high performing service support functions including IT Service Desk , Desktop Support and VIP Support + Act as owner of ... We have a brand new opportunity for a qualified ** Service Delivery Manager** to work **onsite** in Folsom, CA....IT department that enable the delivery of a high-quality service to end users, and to ensure Service… more
- Rocket Software (Sacramento, CA)
- …broader communication. **Required Qualifications:** + Three (3) to five (5) years of Service Desk Leadership experience with a demonstrated pattern of increasing ... Management. + ITSM Certification - ITIL Foundation required. + Extensive knowledge of Service Desk Management tools, eg, Jira Service Desk (preferred),… more
- Ryder System (Sacramento, CA)
- …Desk for any end user or site issues requiring assistance beyond the service desk 's capability. Has responsibility for the identification of hardware or ... and remote access services + Third level support for the Ryder IT Technical Svc Desk for any end user or site issue escalations + Escalates to the appropriate… more
- The LEGO Group (Roseville, CA)
- …web site or need assistance completing the application process, please contact the HR Service Desk at ###. Please note, these communication channels should be ... or need assistance completing the application process, please contact the HR Service Desk at 1.###, option #3. Please note, these communication channels should… more
- The LEGO Group (Roseville, CA)
- …web site or need assistance completing the application process, please contact the HR Service Desk at ###. Please note, these communication channels should be ... or need assistance completing the application process, please contact the HR Service Desk at ###. Please note, these communication channels should be used for… more
- Epsilon, Inc (Folsom, CA)
- …Ensure compliance with licensing, regulatory, and security requirements. + Assist the IT Service Desk with escalated technical issues. + Install and maintain ... with disabilities to perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to operate a computer keyboard… more
- Marriott (Sacramento, CA)
- …(SRE) organization design + Knowledge of AI/ML solutions and their application within a Service Desk or IT support organization + Experience leading global teams ... governance and compliance, as well as related product teams, suppliers, and managed service providers. You are expected to drive a culture of continuous improvement,… more
- CalSTRS (Sacramento, CA)
- …Client Technology Services, Technology Disaster Recovery, Network Infrastructure, and the Service Desk . The Disaster Recovery Unit works with Technology ... We offer a variety of on-site amenities to our team members, including two full- service cafes, two free fitness centers, a bicycle rental library and a child care… more
