- Michaels (Lexington, KY)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - LEXINGTON-PAVILION WAY, KY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- FranklinCovey (Frankfort, KY)
- …FranklinCovey 4DX Platform client admin or facilitator experience . + Sales or Customer Success Manager experience . Benefits include medical, dental, and ... process **Basic Qualifications** + Associate's degree or greater + 3+ years of experience in a customer success, technical support, or account management role.… more
- Humana (Frankfort, KY)
- …the same, to reduce administrative cost and improve the customer 's experience . The **Lead Data Product Manager ** is responsible for collaborating with ... or related field + Certified SAFe(R) Product Owner/ Product Manager or equivalent + Experience working in the healthcare/health insurance industry + Six Sigma… more
- Fujifilm (Frankfort, KY)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Under Armour, Inc. (Frankfort, KY)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Aaron's Inc (Lexington-Fayette, KY)
- ** Customer Accounts Manager ** **Hiring Range $14.00 to $14.75:** **_This position is also eligible for incentive pay based on performance._** Aaron's Customer ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Humana (Frankfort, KY)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring member ... to deliver on retention objectives and enterprise initiatives. The ** Customer Success Manager ** plays a critical role...a related industry. + 3+ years of formal leadership experience managing teams of 15 or more associates in… more
- Rocket Software (Frankfort, KY)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Trellix (Frankfort, KY)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Trellix (Frankfort, KY)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Verint Systems, Inc. (Frankfort, KY)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Tractor Supply Company (Cynthiana, KY)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... Assistant Manager **Overall Job Summary** The Assistant Store ... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Tractor Supply Company (Georgetown, KY)
- …products + Ask for the Sale + Responsible for all selling metrics including customer experience scores + Deliver Legendary Service to our customers and drives ... the Sales team and Team Leaders, ensuring a positive customer shopping experience and performing operational activities...Team Members appropriately throughout the day to ensure Legendary Customer Service. + Assist the Store Manager … more
- Walgreens (Paris, KY)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the… more
- Norstella (Frankfort, KY)
- …Marketing to ensure alignment on roles, responsibilities and deliverables to aid improved Customer Experience & maximise engagement effectiveness. + Act as a ... Manager , Client Success Company: Norstella Location: Remote, United...process improvements or tools required to enhance employee &/or Customer experience . + Act as the Voice… more
- Taco Bell (Falmouth, KY)
- …bonus plan + Audit bonus QUALIFICATIONS: + Previous management or 2+ years of customer service / fast food experience (highly preferred) + High School Diploma ... Taco Bell Assistant General Manager (AGM) Ampler dba Taco Bell is seeking...managerial duties and prioritizes on building the team, driving customer satisfaction and maintaining processes and discipline around P&L… more
- Trellix (Frankfort, KY)
- …disruptive technology sectors (eg AI/ML) with deep relationships with CISOs and customer stakeholders. + Experience generating direct sales opportunities for ... **_Job Title:_** Enterprise Account Manager - Northeast **About Skyhigh Security:** Skyhigh Security... is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Fujifilm (Frankfort, KY)
- …propositions for customers. The Sales Manager ultimately owns the total customer experience from beginning to end. **Key Responsibilities:** + Achieve ... business opportunities, you are responsible for ensuring a positive ongoing customer experience and identifying potential for upsell/cross-sell opportunities… more
- Trellix (Frankfort, KY)
- …manage, and track service delivery. + You will be responsible for overall customer experience and successful delivery and consumption of threat intelligence ... enhance their cyber threat intelligence capabilities by leveraging the experience , knowledge, tools, and data of the Trellix cyber...partners to deliver services to customers. + The Engagement Manager will serve as a customer interface… more
- Pearson (Frankfort, KY)
- …involved in the delivery of assigned projects or programs to ensure customer satisfaction. As a successful **Project Manager ,** youwill anticipate opportunities ... outstanding customer satisfaction. Business Development + Support the Program Manager with project and program level new business initiatives including managing… more