- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Cognizant (Boston, MA)
- …currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's Cloud, Infrastructure and ... in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of opportunity to improve… more
- Sallie Mae (Newton, MA)
- …on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after ... school. To help them Start smart. Learn big. Students need guidance...the future of education. **What You'll Contribute** The Principal Specialist , Corporate Security will be responsible for supporting the… more
- Bright Horizons (Newton, MA)
- …of operational management applications primarily for full service care. The individual will help manage a support desk ticketing system and inquiries from ... The Senior Applications Specialist - Support role is focused on the...of the world's best companies to provide services that help employees perform their best and support families to… more
- Insight Global (Braintree, MA)
- …join their growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT ... * Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. * Support business approved standard desktop software as well as… more
- Wayfair (Boston, MA)
- …a fast-paced environment. We are looking for a talented Environmental Health & Safety Specialist to join our Global Safety and Security Team. This is an incredible ... to join a rapidly growing eCommerce company and to help innovate, improve, and execute on Safety and Security...awaits you at Wayfair! A successful Safety & Security Specialist candidate will have experience in one or more… more
- State of Massachusetts (Boston, MA)
- …IT/helpdesk support experience is preferred * General knowledge of ticketing system and help desk practices. * Intermediate level knowledge of CRM environments. ... our citizens. *_About the Role:_* The*Software Administrator and User Support Specialist *(Program Coordinator I) position assists the DOL in supporting the… more
- Lawrence General Hospital (Lawrence, MA)
- …made below the top of the range to support future salary growth. As the Help Desk Support Technician, you will be responsible for supporting internal and ... + Exceptional time management and multitasking skills are necessary. + Prior Tier1 Help Desk support in a medium-sized enterprise is a must. + The candidate must… more
- CVS Health (Boston, MA)
- …issues in a timely manner. **What you will do** The Credentialing Specialist is responsible for managing and maintaining the credentialing process for healthcare ... that all credentialing activities are completed timely and accurately. The specialist maintains Credentialing systems and collaborates closely with Provider Data… more
- Expeditors (Peabody, MA)
- …phone, copy/scan machine, etc. + Functions performed primarily while seated/standing at desk + High School Degree or equivalent required + Passed background check ... independently and in a collaborative team environment + Willing to pitch in and help on last minute projects or assist team members + Excellent written, verbal, and… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering ... and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .… more
- Transdev (Dorchester, MA)
- Hiring immediately for IT Help Desk Technician Transdev is proud to offer: + Competitive compensation $60,000 to $65,000/year Benefits include: + Vacation: ... disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical assistance and support...needed. This position will work closely with the IT Specialist to address all support related issues and provide… more
- Center For Health Information And Analysis (Boston, MA)
- …+ 5+ years of experience supporting Microsoft Operating Systems, preferably in a service desk environment with a help desk ticketing system. + Possesses ... Unit 6: Customer Service & End User Support Level II; Deskside Support Specialist Salary is commensurate with experience Salary Range: Level 2 $77,290.20 -… more
- Deloitte (Boston, MA)
- …ranging from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full-service use case development and dashboards + As a ... face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and… more
- Deloitte (Boston, MA)
- …ranging from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full-service use case development and dashboards As a ... face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more