- Beth Israel Lahey Health (Boston, MA)
- …BILH team, you're not just taking a job, you're making a difference in people's lives.** Service Response Center Representative - Per Diem 6:00 AM-2:30 ... of a wide variety of service requests from the customers of the Service Response Center to the staff of the department that the SRC serves. This… more
- Blue Cross Blue Shield of Massachusetts (Hingham, MA)
- …affordable, and equitable healthcare with an unparalleled consumer experience. As a Provider Service Representative , you will be at the heart of the consumer ... of the company! What you'll do As a Provider Service Representative , you will resolve telephone and...Service Representatives work in a structured and supportive service center environment and are one of… more
- CVS Health (Boston, MA)
- …and spreadsheets in response to inquiries received. + As a call center inbound representative you will be responsible for taking inbound Brokerage calls ... candidates. Fluency in English and Spanish is required.** **Position Summary** Customer Service Representative is the face of Aetna and impacts members'… more
- Blue Cross Blue Shield of Massachusetts (Hingham, MA)
- …career to make a positive impact to Federal Employees. This is a fast-paced service center environment. No two members, problems, or resolutions are the same. ... service , and performance measurements. + As a call center employee, you'll be available to our members when...to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** ... a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Beth Israel Lahey Health (Milton, MA)
- …and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- Beth Israel Lahey Health (Winchester, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. **Knowledge:** Ability ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …requests from stakeholders, determine the needed information, and articulate a response through both phone and email communications. Support Analysts will respond ... require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets and a… more
- Fresenius Medical Center (Boston, MA)
- **Location:** **Boston Medical Center ** + America's 'Most Loved Workplaces' by Newsweek + 70,000+ dedicated employees, 200,000+ patients, 2,600+ dialysis centers, ... performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal… more
- Fresenius Medical Center (Newburyport, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Medford, MA)
- …Kidney Care, policy, procedures, standards of nursing practice, applicable contractual service agreements, state and federal regulations. . Performs all essential ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more
- Fresenius Medical Center (Roxbury, MA)
- …procedures and training. Supports the FMCNA's mission vision values and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program ... to ensure stable treatment therapy as indicated. + Assesses patients' response to hemodialysis treatment therapy making appropriate adjustments and modifications to… more
- Fresenius Medical Center (Danvers, MA)
- …and acknowledged in the Medical Record + Initiates or assists with emergency response measures. + Delegates appropriate tasks to direct patient care staff including ... + Supports and promotes the FMCNA's mission, vision, values, and customer service philosophy. + Performs all other duties as assigned by supervisor. **PHYSICAL… more
- Beth Israel Lahey Health (Boston, MA)
- …any special needs or requests of patients or nursing to the Customer Service Representative and/or managers (ie education, food consistency changes, food ... supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. Knowledge: Ability… more
- The Raymond Corporation (Lawrence, MA)
- …seeking career-minded, customer-focused individuals to join our customer response center . If you have excellent customer service skills, top-notch workflow ... Service Coordinator Lawrence, MA WE OFFER CONTINUED LEARNING,...* Perform other duties as assigned. As a front-line representative of Abel Womack to our customers, maintaining a… more
- Transdev (Roxbury, MA)
- …will perform a variety of functions to ensure that quality transportation service is efficiently delivered to customers.Position performs both field and office ... to 20 paid vacation days, based on years of service . + Sick days: 5 days. + Holidays: 14...Assists DriveCam Manager and Supervisors by coaching Drivers in response to video recorded unsafe driving events. + Supervises… more
- Transdev (Readville, MA)
- …Payscale) Benefits include: + Vacation: Up to 20 paid vacation days, based on years of service . + Sick days: 5 days. + Holidays: 14 paid holidays: 12 standard and 2 ... training policies. + Assist DriveCam Manager and Coordinator by coaching drivers in response to video recorded unsafe driving events to improve safety of operations.… more
- Fenway Health (Boston, MA)
- …to join our team of mission-driven nurses at our outpatient community health center . As a Medical Assistant, you will provide direct patient care, support for ... clinic functions to ensure our patients receive the highest quality care. Representative Duties: Provides direct patient care, using clinical and office procedures… more
- Fenway Health (Boston, MA)
- …queer (LGBTQ) survivors. The VRP Advocate provides information to community members, service providers and others about VRP services and raises awareness about ... violence issues. The Advocate provides hybrid telehealth and in-person services. Representative Duties: Provides direct services to clients + Provides telephone or… more