- HomeSafe Alliance (Salem, OR)
- **Title:** Contact Center - Lead Customer Care... experience analyzing data and creating reports in a contact center environment. + Must be a US ... this role: This is an SCA position** . The ** Customer Experience Analyst - Lead** is responsible...placement market via the internet, email and direct phone contact . Attempts have included unauthorized use of HomeSafe's name… more
- Evolent (Salem, OR)
- … center platforms, and a commitment to optimizing the customer experience through innovative technology solutions. Collaboration with cross-functional teams ... Support:** Provide periodic on-call support to ensure uninterrupted contact center operations. **Required Qualifications:** + ** Experience :** Minimum of 5… more
- ASM Research, An Accenture Federal Services Company (Salem, OR)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates understanding of military culture and addresses ... (LCSW, LPC, LMFT) preferred + 1-2 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience… more
- IQVIA (Salem, OR)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly... experience required** + HIPAA certified + **Call center experience required** (3+ years preferred) +… more
- US Bank (Salem, OR)
- …need. Job postings in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open ... excel at-all from Day One. **Job Description** **Location:** 3955 Center St NE, Salem, Oregon 97301 Client Relationship Consultants...knowledge of all retail products and services + Proven customer service and interpersonal skills + Experience … more
- Meta (Salem, OR)
- …be accountable to oversee all contracting for the project lifecycle of 3-5 data center campuses in North America. The role will partner with Contracts leadership and ... a growing digital infrastructure team and work on industry-leading hyperscale data center projects in an exciting and fast-paced environment. There has never been… more
- ASM Research, An Accenture Federal Services Company (Salem, OR)
- …Degree or equivalent OR 4 years' relevant experience in lieu of degree. + Experience in customer service. + Experience analyzing data or working on a ... The ER&R Support Center Analyst will need to process requests from...escalation. Most of a Support Analyst's work consists of customer service, email communication, phone communication, and working within… more
- Portland General Electric (Newberg, OR)
- …of our power delivery system. This role demands a leader with strong experience managing union employees, a background in the electrical industry, and a commitment ... emergencies. Participate in staff training for emergency situations. + ** Customer Relations** Coordinate jobs with customers, addressing concerns and complaints… more
- Nordstrom (Salem, OR)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... business needs. + Meet any state and local licensing requirements. + Experience in investigative, asset protection and security procedures (preferred). The job… more
- Evolent (Salem, OR)
- …Management, or equivalent years of work experience . + Minimum of 3-5 years of experience in a contact center environment, with at least 2 years in ... **What You'll Be Doing:** The Supervisor of Provider Services ( Customer Service) position plays a pivotal role in leading...Service) position plays a pivotal role in leading our contact center team, ensuring the effective and… more
- Fresenius Medical Center (Albany, OR)
- …required. + Demonstrated commitment to organizational mission, culture, core values, and customer service standards. ** EXPERIENCE AND REQUIRED SKILLS** **:** + ... duties, as assigned (answering phones, faxing, email, provider office contact , etc.). **Home Hemodialysis** + Reinforces HHD training. +...Previous patient care experience in a hospital setting or a related facility… more
- Highmark Health (Salem, OR)
- …and/or in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures ... Diploma or GED **Substitutions** + None **Preferred** + None ** EXPERIENCE ** **Required** + 6 months of Customer ...in a customer facing role **Preferred** + Customer Service in a call- center environment +… more
- Highmark Health (Salem, OR)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- Verint Systems, Inc. (Salem, OR)
- … working in a Customer Success/Engagement environment, preferably software or contact center + Demonstrated ability to work independently and adapt your ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity... experience at SaaS or technology company + Experience in large enterprise contact centers strongly… more
- ASM Research, An Accenture Federal Services Company (Salem, OR)
- …first line of support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, experience as a service desk supervisor ... desk agents, serves as a technical escalate point of contact , and provides customer support, service and...narrative. + Excellent written and communication skills + Exceptional customer service skills + Experience creating support… more
- SANS Institute (Salem, OR)
- …+ Associate's degree or higher. + Previous experience in a call center or customer service role. + Familiarity with IT service management tools ... payment processing, troubleshooting, and suggesting process improvements to enhance customer experience . We are specifically seeking candidates who… more
- Lumen (Salem, OR)
- …a Candidate** **Required:** + High School diploma or GED or equivalent + 1+ years of contact center experience + Strong computer skills with MS Office ... billing inquiries, order status and service validation. + Deliver an exceptional customer experience through effective written and verbal communication skills. +… more
- Trustmark (Salem, OR)
- …model. + Proven ability to lead projects to successful completion. + Contact Center Skills + Management or Leadership experience Brand: Trustmark Come join a ... to welcoming people, no matter their background, identity or experience , to a workplace where they feel safe being...to apply.*_** Serves as the dedicated, single point of contact for assigned key top producer accounts. Works with… more
- Eliassen Group (Salem, OR)
- …for future consideration for full time roles and positions on the extended team. ** Experience Requirements:** + Minimum 5-7 years of customer direct marketing ... The chance to be involved in a high priority Center of Excellence within the client's marketing organization working...familiarity with HTML best practices for optimal delivery and customer interaction, and experience with developing campaigns… more
- Prime Therapeutics (Salem, OR)
- …+ Resolves customer administrative concerns as the first line of contact this may include claim resolutions and other expressions of dissatisfaction. + Assist ... and drives every decision we make. **Job Posting Title** Customer Care Specialist Sr **Job Description** This position is...participates in activities as requested that help improve Care Center performance, excellence and culture. + Links or makes… more