- Sisel International, LLC (Springville, UT)
- …EDUCATION/EXPERIENCE: High school degree or GED with at least 1 year of call center experience, or equivalent combination of education and experience in ... level of employee's current knowledge, to a lead, senior agent , supervisor or to Customer Service Manager + Keeps...inbound direct sales call center environment desirable. SKILLS AND ABILITIES:… more
- Molina Healthcare (Provo, UT)
- …help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths ... **KNOWLEDGE/SKILLS/ABILITIES** + Performs call monitoring and assessment of Call Center Associates for both inbound and outbound calls. + Participates in… more