- Citigroup (Newark, DE)
- …duties as assigned. **Job qualifications:** * 3+ years' experience in Help Desk and/or application support * Previous Customer Service experience preferred * ... Testing for new features and functions and perform post application release validations, compile results and report to Technology...days a week (PC and phone)** **Job Family Group:** Customer Service **Job Family:** Institutional Customer… more
- Insight Global (Philadelphia, PA)
- …will have an Associate's degree or 1-3 years of relevant experience, strong customer service skills, and the ability to troubleshoot and resolve hardware, ... Job Description PCI Pharma is seeking a Helpdesk Support Technician to provide first-level technical support...field or 1-3 years of relevant experience. - Strong customer service and interpersonal skills. - Adept… more
- University of Pennsylvania (Philadelphia, PA)
- …preferred. Strong troubleshooting skills to diagnose and resolve technical issues. + Customer Service and Communications: This role requires strong customer ... dashboard, organizing and prioritizing critical tasks in conjunction with the IT helpdesk support team. + Evaluate, manage, and support the division-wide rollout of… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …that require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets ... and a CRM application . **Job Description** + Analyze incoming cases to determine...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more