- Randstad US (Malvern, PA)
- customer service representative - hybrid . + malvern , pennsylvania + posted october 29, 2024 **job details** summary + $22.99 - $23 per hour + temp to ... + Telephone Etiquette + Empathy + Follow-up + Typing Skills + Customer Service + Resolving problems + Answer questions Qualifications: + Years of experience:… more
- Vanguard (Malvern, PA)
- …are passionate about helping others and are seeking an opportunity to use your customer service experience to positively impact our investors, join our team of ... role will be remote once you complete our required hybrid licensing and training program. Location: This role is..."crew" as a Client Service Excellence Representative . At Vanguard, we believe… more
- GCG (Collegeville, PA)
- …Bachelor's degree or 5+ years of relevant work experience + Call center or customer service experience is preferred + Experience with Salesforce and HubSpot CRM ... for potential customers, using your sharp communication skills and customer -centric approach to validate opportunities and set the stage...to hear from you!** Note: This position offers a hybrid work arrangement upon completion of the 60-90 day… more
- Lincoln Financial Group (Radnor, PA)
- …in lieu of Bachelor's) - Minimum Required _Nice-to-haves (Preferred):_ + Sales or Customer Service experience **What's it like to work here?** At Lincoln ... **Alternate Locations:** Radnor, PA (Pennsylvania) **Work Arrangement:** Hybrid /Common Days+ : Work 2-3 days a week...Role at a Glance** As the Financial Services Sales Representative , you will build and maintain business relationships with… more
- Merck (North Wales, PA)
- …as a pharmaceutical Field Sales Representative + Scientific Acumen + Customer service / experience + Strong communication; written & verbal. + Ability ... **Job Description** The Customer Service Management (CSM) team has...is remote but does have possibility to convert to hybrid in the future. May have to come in… more
- Guardian Life (Bethlehem, PA)
- …report to one of our Team Leaders in the Contact Center who reports to our Head of Customer Service . **Location:** + Hybrid role - 2 days in office, 3 days ... growth and an opportunity to advance professionally? Then join Guardian Life! Our Customer Service Specialists are responsible for providing support to financial… more
- CDM Smith (Allentown, PA)
- …primarily in support of military programs and civil infrastructure projects. As a global full- service firm, CDM Smith's has been serving USACE for over 30 years and ... by aligning CDM Smith's core competencies with USACE priorities. As a Client Service Leader, you will work collaboratively within our federal services team to… more
- USG Insurance Services, Inc. (Wayne, PA)
- Producer/Broker Hours : 8:30-5:00 Local Time Location : Remote or hybrid , depending on your area Compensation : Based on Experience Offices : At USG, we empower our ... team members with the flexibility to opt for remote, hybrid , or fully in-office schedules. Presently, we operate nine...this role, you will engage directly with our primary customer , the independent Property and Casualty Retail Agent. Acting… more
- ATS Automation (Warminster, PA)
- …with the business strategy and alignment across projects, as well as customer satisfaction and results. Essential Duties and Responsibilities + Finance business ... are followed in forecasting across al revenue streams including percentage completion, service contract revenue and monthly close cut offs. + Revenue monthly Global… more
- Guardian Life (Bethlehem, PA)
- …customer needs to identify areas of opportunity for differentiated product or service enhancements to meet customer expectations and achieve growth for ... requirements for product, contracts, claims, online and technological capabilities and service + Support Go-to-Market & partnership strategy working with other… more
- Guardian Life (Bethlehem, PA)
- …communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork; must be able to set goals and ... Team. This leader will ensure our teams deliver consistent best-in-class customer experience and execute large strategic initiatives flawlessly. The leader will… more
- Guardian Life (Bethlehem, PA)
- …**You have:** + 5-10 years of leadership positions in implementation and/or customer service processes and operations. + Demonstrated experience with ... and implement solutions to complex client implementations. + Identify effective service improvements and streamline processes to increase client satisfaction and… more
- Pfizer (Collegeville, PA)
- …technologies, and show world class leadership in the areas of agile, customer , and user experience to accelerate and enhance our ability to deliver ... marketing strategies and tactics through established Digital solutions. + Client-Facing Service Delivery role requiring business skills to meet with business… more
- Guardian Life (Bethlehem, PA)
- …cases are resolved as quickly as possible with a focus on providing superior customer service . + Handle the various payrolls for active corporate employees, ... vacation and/or high-volume work efforts. + Strong focus on customer service , working as a supportive escalation...This position reports to the Head of Payroll. **Location:** Hybrid role: 3 days in office, 2 days WFH.… more
- Guardian Life (Bethlehem, PA)
- …of small to mid-size companies nationwide and offers these businesses a superior customer experience on a broad base of group insurance solutions. Our full portfolio ... recommendations to potentially improve program financial performance and the customer 's retention and satisfaction results. + Effectively negotiate risk appropriate… more
- Guardian Life (Bethlehem, PA)
- …responsible for completing quality programs that support operational risk-based auditing and customer experience service programs. You will conduct audits of ... recommendations for optimizations and enhancements that assist in meeting customer demands/expectations and driving continuous improvement. This position will… more
- Guardian Life (Bethlehem, PA)
- …QA programs to changing business needs, and increasing internal and external Customer satisfaction. **You will** + Build a high performing culture, focused on ... Best in Class. + Have oversight of daily activities, volume/capacity management, service strategy execution and performance coaching and mentoring. + Maintain a… more
- Guardian Life (Bethlehem, PA)
- …_Operational support for Exchange channel_ + Annual refiling (ie: comp intel, service area review, rate review, policy review, application submissions, testing) + ... Collaboration across all internal stakeholders (ie: Legal, Compliance, State Filing, Customer Care, Payments management and operations) and with external vendors… more
- Guardian Life (Bethlehem, PA)
- …priorities, work plans, and activities + Define, develop, and expand the Service Desk, based on best-practice processes, disciplines, and related toolsets + Provide ... such as Nexthink or equivalent + Excellent leadership and customer management skills + Demonstrated experience in working with...CT, or Bethlehem, PA + The position will be Hybrid with 2+ days in the office **Salary Range**… more
- Pfizer (Collegeville, PA)
- …critical support issues with high technical complexity. + Measure and monitor service and support performance and health, including SLAs and KPIs. + Continuously ... + Evaluate the performance and applicability of multiple tools against customer requirements. + Work within an Agile delivery/DevOps methodology to deliver… more