- Lincoln Financial Group (Salt Lake City, UT)
- …equivalent) (Minimum Required) + 1 - 3+ Years experience with Telephony administration, Contact Center technologies (such as CRM tools, Work Force Management, ... The role will serve as a resource and central point-of- contact to support the configuration and deployment of system capabilities that enhance call routing… more
- Zions Bancorporation (Midvale, UT)
- …high complexity in accordance with established standards, policies, procedures, configuration guidelines and service level agreements for applications. + Utilizes ... + Interfaces with Business Units, Service Desk, IT Infrastructure personnel, Operational Analyst , and Business Analyst , to ensure problem is resolved. +… more