- Vivint (Lehi, UT)
- …insights in PPT and Tableau, pull big data with SQL, and drive value throughout Customer Experience . This Project Manager will work on reducing business ... and X. The Role: We are seeking a strategy leader to join Vivint's Customer Experience team, of which whose mission is to drive customer -centric initiatives… more
- ArcBest (Salt Lake City, UT)
- …: Transportation industry and related sales experience , preferred. Prior experience with Customer Relationship Manager (CRM) tools, preferred. ... a team of Account Managers and the District Sales Manager to optimize customer service by effectively...you meet the minimum requirements: Education: Bachelor's degree, preferred. Experience will be considered in lieu of formal education.… more
- Walmart (Salt Lake City, UT)
- …promote innovation, and collaborate with other Walmart teams to positively impact the customer experience . The BPO Operations Manager will ensure our ... Service Center, Warehouse Management Systems and/or Order Management Systems leadership experience + 2+ years' Customer Service Center, Warehouse Management… more
- R1 RCM (Salt Lake City, UT)
- …and use V-lookups. Here's what you will experience working as a ** Customer Success Manager ** : + Works cross-functionally to ensure operational excellence ... encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Success Manager ** (CSM) you will help ensure our… more
- Trellix (Salt Lake City, UT)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- Teradata (Salt Lake City, UT)
- …data across the enterprise. **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic Financial Services in North America ... we look forward to receiving your application today. The Customer Success Manager is a strategic ...equivalent work experience . + 7+ years of experience on customer -facing roles (eg, pre-sales, consulting,… more
- Verint Systems, Inc. (Salt Lake City, UT)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Rocket Software (Salt Lake City, UT)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team...a unique opportunity to leverage the combination of your experience , our core values and customer -focus to… more
- Rocket Software (Salt Lake City, UT)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...of Rocket products. **Required Qualifications:** + 2+ years of experience in Customer Success, Account Management, Business… more
- Lucid Software (Salt Lake City, UT)
- …a timely manner + Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... Sr. Customer Success Manager Salt Lake City,...Sr. Customer Success Manager Salt Lake City, UT Lucid Software is...degree with strong academic performance + 4 years of experience in CX, Consulting, or similar customer … more
- Confluent (Salt Lake City, UT)
- …Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer success, ... financial aspects of their business relationship with Confluent. + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models. + Experience running… more
- Verint Systems, Inc. (Salt Lake City, UT)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at_ _www.verint.com_ _._ **Overview of Job Function** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Rocket Software (Salt Lake City, UT)
- …Project Manager + Bachelors degree and Masters or equivalent experience + Current program/project management certification from PMI or equivalent organization, ... people truly BELIEVE in what they're doing!** **Job Description Summary:** The Program Manager is a pivotal role responsible for managing the successful delivery of… more
- Lumen (Salt Lake City, UT)
- …Join us as we digitally connect the world and shape the future. **The Role** Manager Customer Engagement aligns and positions the Customer Engagement Team to ... drive the optimal revenue and client experience . This experienced, industry professional has significant customer -facing client service responsibilities. **The… more
- Lumen (Salt Lake City, UT)
- …met. + Meet learning, development and personal growth objectives to provide a superior customer experience . + Partner with sales and service delivery to resolve ... a Candidate** **Required:** + Bachelor's Degree or 5+ years of related experience + Customer service, problem solving and analytical skills + Verbal, written and… more
- Lumen (Salt Lake City, UT)
- …For in a Candidate** * Bachelor's Degree or minimum, 1-2 years of related experience * Customer service, problem solving and analytical skills * Verbal, written ... single point of contact for a group of assigned customer accounts which typically have a medium revenue scope...Self-starter * Ability to multi-task and stay organized * Experience using Microsoft 365, especially Word and Excel Preferred… more
- Proofpoint (Salt Lake City, UT)
- …experience in data science, analytics, or a related field + 5+ years of experience deploying analytics concepts related to the customer lifecycle within a B2B ... R, or SQL; familiarity with big data technologies (eg, Hadoop) + Experience with Customer Success platform tools like Gainsight or Totango is preferred + Highly… more
- JobNimbus (Lehi, UT)
- …and services. What makes you the hero for this job: + 2+ years of Customer Success Management experience in the SaaS industry. + Strong understanding of the ... land a new job! Mission: Account Managers are coaches. Ensuring that each customer realizes the maximum value of their hero's journey with JobNimbus. Account… more
- Public Storage (West Valley City, UT)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** + ** Experience ** : Successful candidates come from a variety of customer … more
- Sunrun (Salt Lake City, UT)
- … Experience Manager will utilize their B2B2C expertise to analyze customer experience metrics within our Affiliate network and lead escalation resolution ... is seeking a highly collaborative and proactive Sr. Affiliate Experience Manager to join our Affiliate Partner...+ **Identify and advocate for process improvements to enhance customer experience and reduce escalation incidents.** +… more