• Help Desk Technician Tier II

    T and T Consulting Services (San Antonio, TX)
    …+ Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Provide a weekly report on ... most common problem reported during the week, average time to close a ticket by technician , average time to close a ticket by type, and average time to close a… more
    T and T Consulting Services (09/10/24)
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