- T and T Consulting Services (San Antonio, TX)
- …H/W & SW setup, and provide menu navigation support. + Utilize Microsoft OS, help desk tracking system(s), and other software [i.e. SCCM (previously SMS), ... T&T managers. **Required Skills & Qualifications:** + 1+ years experience supporting IT Help Desk + Experience using ServiceNow ticketing system + Experience… more
- T and T Consulting Services (San Antonio, TX)
- …and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. + Provide a ... most common problem reported during the week, average time to close a ticket by technician , average time to close a ticket by type, and average time to close a… more