- Pfizer (South San Francisco, CA)
- **ROLE SUMMARY** The Customer Engagement Learning Effectiveness Lead develops and leads the Customer Engagement learning effectiveness ... + Manage the reporting and communication of performance and effectiveness of Customer Engagement Training...to support the achievement of high levels of learner engagement and required learning outcomes within agreed… more
- Pfizer (South San Francisco, CA)
- **ROLE SUMMARY** This role acts as the international lead for Customer Engagement Training, reporting to VP, Global Customer Engagement Training and ... being a part of the Customer Engagement Training LT. The lead will oversee all direct...to support the achievement of high levels of learner engagement and required learning outcomes within agreed… more
- Pfizer (South San Francisco, CA)
- …and achievement of learning outcomes. + Work with other members of Customer Engagement Training leadership to identify trainings gaps and emerging needs that ... **ROLE SUMMARY** The Customer Engagement Content Lead will lead...training and leadership development interventions, and to define required learning outcomes; specify and manage the collection and analysis… more
- Amazon (East Palo Alto, CA)
- …which is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational AI and machine ... learning technology, we strive to predict and resolve customer issues through self-service and automation solutions. The Customer Self-Service and Automation… more
- Gap Inc. (San Francisco, CA)
- …retail dynamics and a proven track record in leveraging data to enhance customer engagement , marketing effectiveness , and loyalty program performance. This ... Development and Monitoring:** + Define key performance indicators (KPIs) for marketing effectiveness , customer engagement , and loyalty program success. +… more
- Gilead Sciences, Inc. (Foster City, CA)
- …facilitating the development and implementation of best-in-class strategies for omnichannel customer engagement . Collaborate with cross-functional teams to align ... organization. + AI/ML Model Development: + Develop advanced machine learning (ML) models to leverage customer data... customer data and other data sources, enhancing customer engagement across various communication platforms such… more
- Pfizer (South San Francisco, CA)
- …and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements ... sales, promotional and strategic business development and management skills and in-depth customer engagement expertise in both virtual and in-person settings,… more
- Walmart (San Bruno, CA)
- …and career development conversations, if applicable. Maintains team motivation and engagement . Mentors less experienced associates and managers. Project Scope: Owns ... Collaborates with functional leadership and cross-functional teams (eg, Categories, Customer Experience, Merchandising) to develop consultative solutions for complex… more
- Abbott (Pleasanton, CA)
- …evaluation of all professional (clinicians) training programs that facilitate the learning , professional development, compliance with IFU's and best practices. The ... formulate strategies to provide training to address these opportunities. Continually track effectiveness to make appropriate changes to the training plan. + Develop… more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …Provide strategic leadership and management to advance the lab's engagement in emerging science directions, strategic partnerships, and tech ... + Work with Lab and University leadership to maintain strong scientific engagement between SLAC and Stanford University. + Identify, clarify, and resolve highly… more
- Walmart (San Bruno, CA)
- …identification and mapping; Stakeholder analysis; Stakeholder communication; Stakeholder engagement techniques; Stakeholder management effectiveness tools and ... moderately complex areas of the business. Gains insight on customer /seller-specific category/industry. Discusses and explains different product features to… more
- The Clorox Company (Oakland, CA)
- …to include performance management, talent management, salary management, associate engagement and workforce resource demand management. Operates effectively in a ... current IA methodology and practices to identify ways to increase efficiency and effectiveness + Understands the strategic plan and key initiatives of the company.… more
- Unilever (San Francisco, CA)
- …field sales and cross-functional teams at OLLY + Analyze market trends, customer behavior, and competitor activities to identify opportunities and threats + Work ... + Support Sales Strategy team through analysis on pricing and promotional effectiveness ; track and analyze key performance indicators (KPIs) to assess the … more
- SLAC National Accelerator Laboratory (Menlo Park, CA)
- …lead through influence and deliver measurable results (increased awareness, higher customer satisfaction, increased engagement , etc.). + Successful project ... and direction as well as current research and trends, considers technology and customer impacts, and contributes relevant, informed ideas to lab growth. + Navigates… more
- Eaton Corporation (Pleasanton, CA)
- …Eaton. * Is passionate, accountable, efficient, ethical, transparent and focused on continuous learning . * Fosters an environment of engagement and inclusion for ... Eaton to ensure timely execution at the speed of customer . As a member of the EESS SLT, this...of modern tools and process that further increase innovation effectiveness and technical upskill (eg, agile portfolio and product… more
- FocusKPI Inc. (San Francisco, CA)
- …contractor to support a number of product and feature launches that require customer facing copy, content, assets, and enablement support in order to hit and ... functional teams, manage a set of deliverables, with particular skills to support customer outreach through various channels such as email, website, sales, paid and… more
- PagerDuty (San Francisco, CA)
- …of partner program content, iterating on messaging and tactics to drive engagement and conversion. + Compliance: Ensure all copy complies with relevant regulations ... and best practices in partner program marketing to drive innovation and effectiveness . **Basic Qualifications:** + 8-12 years minimum of proven experience in… more
- The Clorox Company (Oakland, CA)
- …statements * Ability to take personal ownership to ensure timely response to customer needs and work proactively to provide solutions * Ability to identify and ... implement ways to streamline and improve effectiveness and efficiency of close and forecast * Passion...of close and forecast * Passion for building team engagement * SAP knowledge strongly preferred * Strong computer… more
- Deloitte (San Francisco, CA)
- …supporting them through critical transformations? As a member of our Digital Customer practice, you will design and implement sales and service experiences, ... capabilities, and architecture required to bring customer strategies to life. Would you like to work for an organization committed to your professional development… more
- WTW (San Francisco, CA)
- …between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients' success. WTW is the leader in ... designing and delivering client solutions. + **Knowledge pursuer.** Brings a thirst for learning , willingness and confidence to step out of the comfort zone to take… more