- Stanford Health Care (Newark, CA)
- …Analytics is responsible for overseeing assigned Technical systems and functions supporting the Enterprise Contact Center and its managed Clinics. This role ... the evaluation and development of the staff and provide guidance. The Team Lead-Data and Analytics will also analyze actual and projected organizational performance… more
- Stanford Health Care (Newark, CA)
- …America) Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team . The ideal candidate will ... possess a strong understanding of CCaaS ( Contact Center as a Service) solutions, ...the help desk + Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and… more
- Stanford Health Care (Newark, CA)
- …Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team . The Reporting Analyst for ... developing, and maintaining reporting solutions that provide actionable insights into contact center performance. This role supports operational leaders,… more
- Stanford Health Care (Newark, CA)
- …You will use a strong understanding of system integrations, particularly in contact center and omnichannel environments, to map current and future-state ... curious, results-oriented problem solver with excellent organization and prioritization skills; experience with Contact Center as a Service is a plus and a… more
- Stanford Health Care (Newark, CA)
- …to solve technical and non-technical problems + Ability to work effectively both as a team player and leader + Ability to work well with individuals at all levels of ... the organization + Knowledge of computer systems and software used in functional area + Knowledge of financial concepts such as capital budgeting, discounted cash flow, financial statement analysis and financial forecasting + Knowledge of TSI decision support… more
- Gilead Sciences, Inc. (Foster City, CA)
- …and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific ... seeking an experienced communications leader to join our growing Internal Communications team as the lead for Employee Experience and Change Communications. In this… more
- Amazon (San Francisco, CA)
- …matter what, you'll operate with ownership and autonomy throughout your day. About the team The Alexa Enterprise charter is to build and enable indispensable, ... patterns and uncover best practices, you'll contribute to Alexa Enterprise Figma libraries and share what you've learned with...Figma libraries and share what you've learned with the team . You will also be responsible for incorporating insights… more
- Stanford Health Care (Newark, CA)
- …implementing, and managing identified programs and strategic initiatives to grow the Enterprise Contact Center . This position collaborates with hospital ... value-added services for all operation and business development related activities within the Enterprise Contact Center and will collaborate with business… more
- Abbott (Alameda, CA)
- …motivated, customer-focused **Senior Contact Center Engineer** to join our growing Contact Center Services team . In this role, you will support ... the implementation of the Five9 cloud-based contact center platform. You'll collaborate with team members,... center solutions. + Support integration of contact center systems with enterprise … more
- Meta (Menlo Park, CA)
- …programs and portfolios that are critical to Meta's Design, Engineering, & Construction team 's success.In this role you'll take full ownership of a broad portfolio ... value delivery.You will lead cross-functional teams at the intersection of enterprise software companies, engineering teams, and business experts. You'll assemble… more
- Amazon (San Francisco, CA)
- …AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts in dozens ... Description The Generative AI Innovation Center at AWS empowers customers to harness state of the art AI technologies for transformative business opportunities. Our… more
- AAA Northern California, Nevada & Utah (Walnut Creek, CA)
- …to manage SI partners effectively to deliver on time and budget. Retail & Contact Center Experience: Proven experience working for a company with a significant ... for harnessing the full power of the Salesforce Agentic Enterprise to fundamentally redefine our sales, service, marketing, and...retail footprint and a complex call center team . You should understand the unique… more
- Pfizer (South San Francisco, CA)
- …documentation standards, and cross-functional alignment across AI Engineering. You will lead a team of AI engineers and technical writers to ensure that every AI ... solution meets enterprise -grade standards for quality, maintainability, and compliance. This role...Head of Applied AI Engineering, you will manage a team of senior AI Engineers and Technical writers. This… more
- DoorDash (San Francisco, CA)
- About the Team DoorDash Labs is accelerating the future of autonomous delivery across robots, autonomous vehicles, and drones. Our team develops and deploys ... on technology, but on deep collaboration with our largest enterprise partners. The Sales Lead for DoorDash Labs will...Sales Lead for DoorDash Labs will be at the center of this transformation-crafting our commercial strategy, educating the… more
- Charles Schwab (San Francisco, CA)
- …& Transformation team , known as AI.x, serves as the nerve center for all things Artificial Intelligence at Schwab. This dynamic group integrates product, ... and risk, all from our San Francisco headquarters. We set the enterprise vision for AI, invest in transformative opportunities, and accelerate company-wide adoption.… more
- Genentech (South San Francisco, CA)
- …scalable innovations across field planning, content sharing, call execution, and call center operations. + Champion integration of enterprise tools including ... **The Position** **Who We Are:** The Digital Experience team at Genentech is focused on shaping the...planning, call execution, field content sharing, and medical call center support. The role is responsible for ensuring that… more
- Amazon (San Francisco, CA)
- …Specialist to help us establish AWS as the market leader for Amazon Connect - Amazon's Contact Center as a Service (CCaaS). This effort is in direct response to ... sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call/ contact center and/or the integration of these complex solutions, be… more
- City and County of San Francisco (San Francisco, CA)
- …through our core areas of IT Excellence: + IT Project Management Office + Enterprise Application Services + Cloud Center of Excellence + IT Operations and ... and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge...and technology disaster/emergencies during the activations of Emergency Operations Center /Department Operation Center Appointment Type: This Temporary… more
- Gilead Sciences, Inc. (Foster City, CA)
- …leadership. The ideal candidate will blend strategic foresight, execution rigor, and team empowerment to drive enterprise impact and deliver exceptional digital ... drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and...learning and inspiring strongteamperformance + **Oversee and scale the enterprise Content Production Center ** , managing end-to-end… more
- Amazon (San Francisco, CA)
- …team The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to ... Experience in design/implementation/operations/consulting with distributed applications - Experience in contact center operations Preferred Qualifications - Experience… more