- Ricoh Americas Corporation (San Francisco, CA)
- **Area Customer Service Coordinator** POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key ... Undertaking all customer support tasks in external customer /client facilities The Area Customer Service...customer accounts . Performs daily visual inspection of site services and Ricoh and customer compliancy… more
- Marriott (San Francisco, CA)
- …complete, and effective turnover to Event Management. * Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. * Conducts ... Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and...exceeds the customer 's expectations. * Executes exemplary customer service to drive customer … more
- ThermoFisher Scientific (Hayward, CA)
- …ensuring researchers get the necessary chemicals on time. + Provide exceptional customer service , addressing inquiries and resolving issues promptly. + Maintain ... + 0-1 year of experience in a lab setting, service environment, or logistics operations. + A strong attention...to collaborate with various levels of personnel at the customer site . + Demonstrates computer proficiency and… more
- BeiGene (Emeryville, CA)
- …+ Act as point of contact for all IPM assigned studies. + Provide excellent customer service and timely site issue resolution. + Ability to problem ... collaboratively within IPM to support Fair Market Value (FMV) analysis and site budget development. This position requires extensive knowledge and prior experience… more
- Abbott (Pleasanton, CA)
- …medicines. Our 114,000 colleagues serve people in more than 160 countries. **Staff Site Reliability Engineer** **Working at Abbott** At Abbott, you can do work that ... for diversity, working mothers, female executives, and scientists. **The Opportunity** **Staff Site Reliability Engineer** As senior member of Site Reliability… more
- BeiGene (Emeryville, CA)
- …+ Act as point of contact for all IPM assigned studies. + Provide excellent customer service and timely site issue resolution. + Ability to problem ... collaboratively within IPM to support Fair Market Value (FMV) analysis and site budget development. This position partners with Global Clinical Operations (GCO),… more
- Amazon (San Francisco, CA)
- …will use Artificial Intelligence (AI) with Large Language Models (LLMs) to help our Customer Service Associates (CSAs) solve customer problems globally. You ... to utilize LLMs within our newly redesigned world class customer service associate interface to help CSAs...handover. Key job responsibilities * Define and drive the multi -year vision for the product portfolio * Work cross-functionally… more
- Amazon (San Francisco, CA)
- …(AI) with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service . You will work directly with our science team to ... the organization. The mission of the CET team within Customer Service is to create earth's best...results. Key job responsibilities - Define and drive the multi -year vision for the product portfolio - Work cross-functionally… more
- Amazon (East Palo Alto, CA)
- …Research and development of LLM-based chatbots and conversational AI systems for customer service applications. 2. Design and implement state-of-the-art NLP and ... software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms. 4. Develop and implement strategies for data… more
- ABC Imaging (San Francisco, CA)
- …One Stop Solution. Job Description We are currently seeking a proactive and experienced on- site Customer Service Representative who has experience within a ... ability to solve problems efficiently + Ability to communicate effectively + Excellent Customer Service skills and experience + Proficiency with MSOffice +… more
- Amazon (East Palo Alto, CA)
- …making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. 2. Lifelong ... Research and development of LLM-based chatbots and conversational AI systems for customer service applications. 2. Design and implement state-of-the-art NLP and… more
- Amazon (San Francisco, CA)
- Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At Amazon we drive innovation and customer obsession into ... CET owns the technology to support and enhance our Customer Service Operations network through our Self...a Software Development Engineer (SDE) to work on a multi -year, large-scale, enterprise software program. You will be part… more
- WM (Oakland, CA)
- …energy production projects. **I. Job Summary** Manages the daily operations of the customer service team of CSRs. Develops, implements and maintains processes, ... procedures and programs to improve customer service . Responsible for promoting company standards...skills Typing and computer skills: MS Office Ability to multi task and to react well under pressure and… more
- Amazon (San Francisco, CA)
- …Technical to join the Customer Engagement Technology (CET) Team within Amazon Customer Service (CS). We're building the solutions that will enable customers ... Language Models (LLMs) to revolutionize how customers interact with customer service . In this role, you will...handover. Key job responsibilities - Define and drive the multi -year vision for the product portfolio. - Work cross-functionally… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... at a rapid pace. Join the Gen AI NGDE team as a Sr. Customer Advocacy Specialist! The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing,… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... at a rapid pace. Join the Q Business and QuickSight org as a Customer Advocacy Specialist! The Worldwide Specialist Organization (WWSO) is part of AWS Sales,… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Are you customer obsessed, speak cloud, and want to help...be responsible for helping guide AWS customers along their multi -year journey to the cloud. In this new, highly… more
- Amazon (East Palo Alto, CA)
- …sample code, and technical procedures that are easy to use. * Produce multi - service code examples that reflect common customer journey and usage patterns. * ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Clean Harbors (Benicia, CA)
- …+ Proven track record of developing and executing sales strategies; target customer selection, sales processes, account development and multi -tiered relationship ... customers in their assigned territory to gain dominant market share and expand customer wallet share for profitable Field Services revenue. + Health and Safety is… more
- Elevance Health (Walnut Creek, CA)
- …+ HS diploma or equivalent and a minimum of 5+ years of experience in customer service ; or any combination of education and experience which would provide an ... + BA/BS preferred. + Experience in successful resolution of high level/sensitive customer service issues preferred. + Solution Central experience preferred. For… more