- PagerDuty (San Francisco, CA)
- …accounts to align our operations cloud story to different stakeholders (multi- product catalog). As a customer-centric organization, PagerDuty places immense value on ... business outcomes with existing customers for PagerDuty + Managing and closing complex, multi- product sales cycles in the +$500 million in revenue space + Conducts… more
- PagerDuty (San Francisco, CA)
- …As our **Senior Director, Enterprise Customer Success,** you will be reporting to the VP of Customer Services & Value at PagerDuty. You will have the responsibility ... members will engage with PagerDuty's Enterprise customers to increase product and platform adoption, improve renewal rates and drive...motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our… more
- Amazon (San Francisco, CA)
- …taking into account customer comfort, desired business outcomes, change management , enablement, technology, business justification, and fiscal responsibility - ... customer process of exploration/evaluation/decision/implementation/success assessment - Influence up to VP level via verbally, including formal presentations, and written,… more