- Netflix (Los Gatos, CA)
- …we use data to rigorously measure, optimize, and personalize our Customer Service investments to enable a delightful, efficient experience and to improve our ... 190 countries. We are focused on delivering an incredible customer experience, and when a Netflix member has a...members tell us. In this role, you'll collaborate with data engineers, software engineers, and CS business owners to… more
- Netflix (Los Gatos, CA)
- …of our customers (ie, our engineering workforce) - handling, troubleshooting, and resolving customer requests and issues. In addition, the team will focus on ways of ... working, customer advocacy, support tooling, platform product offerings, documentation, and...The Role We are looking for a Technical Support Engineer with a passion for productivity infrastructure and tooling,… more
- Netflix (Los Gatos, CA)
- …Engineering Support Organization is to empower Productivity Engineering to scale customer support. Serving as the frontline resource for our engineering workforce, ... the team handles, troubleshoots, and resolves customer requests and issues. Moreover, the team concentrates on...The Role We are looking for a Technical Support Engineer with a passion for productivity infrastructure and tooling,… more
- Netflix (Los Gatos, CA)
- …is key to accelerating this innovation. We are seeking a senior software engineer to join the Metaflow project, developing a product that makes it easy ... the opportunity to work alongside our applied researchers and data scientists on the cutting edge of machine learning....edge of machine learning. You will have a strong customer focus and consistently engage with our ML community… more
- Netflix (Los Gatos, CA)
- …You thrive in ambiguity; complex and fuzzy requirements are more common than clearly defined customer expectations. + You can use data to inform decisions. + You ... in real-time. This means working closely with our talented Data Science engineers to develop predictive traffic shaping models...break down complex problems. + Nice to have - Data Analytics, data manipulation skills. + Nice… more