- HomeSafe Alliance (San Juan, PR)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- Intermountain Health (San Juan, PR)
- …job training and pass-off requirements. **Minimum Qualifications** + Six months of customer service experience involving interactions with customers in person ... involving word processing and data entry. **Preferred Qualifications** + One year of customer service experience , especially in a Hospital or Medical Office. +… more
- Oriental Bank (San Juan, PR)
- …Channels (Call Center ), provides prompt, courteous, efficient, and best-in-class customer experience with precision and accuracy adhering to existing, ... and building loyalty. You may work from our Contact Center in Minillas (Bayamon) or Oriental...One (1) year of customer service, call center , or sales experience required. Retail environment… more
- Under Armour, Inc. (San Juan, PR)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and...handling efficiency. * Driving alignment on performance standards with Contact Center leadership team and Business Partner… more
- Staff Management | SMX (Guaynabo, PR)
- …systems + Knowledge of Microsoft Office suite (Excel, Word, Outlook) + 1 year Customer Service experience + Available to work a schedule between 7:00 AM-8:00 ... Park Suite 106 Lot 3, Street 1, Guaynabo, PR 00968. Job Types: Call Center , Customer Service Rep, Administrative/Clerical. Industry: Customer Service/Call … more
- Eliassen Group (San Juan, PR)
- …for future consideration for full time roles and positions on the extended team. ** Experience Requirements:** + Minimum 5-7 years of customer direct marketing ... The chance to be involved in a high priority Center of Excellence within the client's marketing organization working...familiarity with HTML best practices for optimal delivery and customer interaction, and experience with developing campaigns… more
- Oriental Bank (San Juan, PR)
- …convenience, financial information available (balances, transaction history, etc.) + Ensure quality customer service is provided on every contact , adhering to ... product. Position will be working onsite, based in Oriental Center , San Juan, PR. MAIN DUTIES & RESPONSIBILITIES: +...or related field required. + One (1) year of experience in customer service mortgage procedures. +… more
- Conduent (Guaynabo, PR)
- …fraud related client requests by answering calls, chats, or emails in an inbound contact center . These individuals work in a fast-paced environment that requires ... high-volume calls from consumers. + Has 1+ years of customer /client service experience , including experience handling difficult client situations. **Required… more
- Oriental Bank (San Juan, PR)
- …and in compliance with Oriental's policies and applicable regulations. Provides an excellent experience to customers who contact Oriental to present a claim or ... auto, consumer & commercial loans. + Provides an excellent experience to customers who contact Oriental to...Administration or related field required. + One (1) year experience in customer service within the banking… more
- Adecco US, Inc. (San Juan, PR)
- … experience . This position requires a High School Diploma/GED, 1+ years of customer service experience analyzing and solving customer problems OR 1+ ... to become self-sufficient in using our tools * May contact care providers (doctor's offices) on behalf of the...* Weekly pay of $13.00 - $13.50 depending on experience /hr. For instant consideration on this Customer… more
- CAI (San Juan, PR)
- …us to the next level! If you are located in North Carolina, have prior experience in a healthcare customer service environment, and are looking for your next ... for a Customer Service Representative to provide first point of contact for our providers, delivering exceptional support and addressing inquiries related to… more
- HomeSafe Alliance (San Juan, PR)
- …+ Assist in the technical support and implementation of NICE CXone cloud-based Contact Center , including development in InContact Studio and integration with our ... systems and infrastructure. + Monitor performance, capacity and availability of the contact center infrastructure. + Execute on established procedures as it… more
- Walgreens (Guaynabo, PR)
- …Function Lead Centralized Services **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 87 ... High school diploma/GED and at least 3 years of experience working in a Contact Center...and recommending and implementing strategies to resolve problems. + Experience providing customer service to internal and… more
- Banco Popular Puerto Rico (San Juan, PR)
- …+ Aspect or Evertec or CGI. Experience + Collection Systems and/or Call Center Experience (2 years preferred) or equivalent + Working as a System ... with Aspect or CGI Systems. + Basic understanding of collection applications and/or contact center applications (ex. Cacs or other collections applications, +… more
- Evolent (San Juan, PR)
- …performance and value, data monitoring / platform issues, etc.) + Serve as the main customer point of contact for key initiatives with a focus on solutioning, ... individual will serve on a central team within the customer organization focused on ensuring that we deliver best-in-class...issues are being addressed in a timely manner **The Experience You'll Need (Required):** + 5+ years of … more
- Liberty Latin America (San Juan, PR)
- …achieve LLA's mission goals and initiatives. Need to be passionate, conscientious, and customer -focused candidate to strengthen our team even further. As part of the ... the region. + Lead and be the point of contact in the region for security matters. + Responsible...security environment in the region. + Assist Security Operations Center (SOC) personnel with advanced threat identification and incident… more
- Oriental Bank (San Juan, PR)
- …or related fields required. + Three (3) years of experience in Call Center / Contact Center , Branches, and /or retail channels management environment ... professional business approach. Increases revenues and portfolio by building good will and customer loyalty. Making the high-end customer feel pampered and eager… more
- Black & Veatch (Guaynabo, PR)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... provide work direction. **Preferred Qualifications** + Strong PLS Cadd experience and proficiency + Written Communications, Drive For Results,...quick at the job site and in front of customer personnel. + Good listening skills, customer … more
- HUB International (Hato Rey, PR)
- …Bachelor's or associate degree + At leastoneyear in the insurance industry + Preferred experience with EPIC + Customer service oriented, sense of urgency and ... success. When you partner with us, you're at the center of a vast network of risk, insurance and...sense of urgency, attention to detail and to be customer oriented is essential to comply with our service… more
- Evolent (San Juan, PR)
- …willing to test new interventions alongside other teams. + Authentic voice used to center patient and provider experience internally and externally. + Ability to ... during the utilization management process + Leads career development for staff Customer partnerships + Represents Evolent on external customer meetings including… more