- Lumen (Salt Lake City, UT)
- …visits, networking, lead generation, proposal submission, and customer appointments. Effective relationship-building internally through cross-functional ... collaboration and problem-solving with partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery… more
- Lumen (Salt Lake City, UT)
- …a Candidate** + 5+ years of working experience in relevant B2B marketing, customer experience field. + Bachelor's degree in marketing, business, or a related ... the world and shape the future. **The Role** Lumen's Experience Team is seeking an experienced Program Manager...Creative thinking and a passion for innovation in Marketing, Customer Experience and Program strategies to drive… more
- Cardinal Health (Salt Lake City, UT)
- …points and for facilitating, developing, designing, and implementing processes that improve overall customer experience . The Account Manager will also act as ... We currently have a career opening for an Account Manager , Customer Success. This Account Manager...Voice of Customer (VoC) to enhance the customer experience . _Project Management_ + Manages more… more
- Vivint (Lehi, UT)
- …Vivint on Facebook, Instagram, LinkedIn and X. Summary: We are looking for a Customer Experience Operations Researcher to help design and execute test pilots on ... products & processes used at Vivint. As a Sr. Manager of the CX Operations Researcher in our company,... experience + 6+ years of CX-related work experience (eg, customer -facing roles/ customer loyalty… more
- ArcBest (Salt Lake City, UT)
- …: Transportation industry and related sales experience , preferred. Prior experience with Customer Relationship Manager (CRM) tools, preferred. ... a team of Account Managers and the District Sales Manager to optimize customer service by effectively...you meet the minimum requirements: Education: Bachelor's degree, preferred. Experience will be considered in lieu of formal education.… more
- R1 RCM (Salt Lake City, UT)
- …and use V-lookups. Here's what you will experience working as a ** Customer Success Manager ** : + Works cross-functionally to ensure operational excellence ... encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Success Manager ** (CSM) you will help ensure our… more
- Cardinal Health (Salt Lake City, UT)
- …points and for facilitating, developing, designing and implementing processes that improve overall customer experience . Act as customer advocate and liaison ... 500. We currently have a career opening for a Customer Success Account Manager . **Travel** Travel is...travel to Eastern and Central time zones. + Prior customer facing experience required. + Proven … more
- Cornerstone onDemand (Salt Lake City, UT)
- ** Customer Excellence Manager - North America** The Customer Excellence Manager is responsible for engaging with clients to drive value realization in ... the solution and mitigate retention risk. Through direct client engagements, the Customer Excellence Manager ensures optimization and the resolution of issues… more
- Verint Systems, Inc. (Salt Lake City, UT)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Rocket Software (Salt Lake City, UT)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team...a unique opportunity to leverage the combination of your experience , our core values and customer -focus to… more
- Lucid Software (Salt Lake City, UT)
- …a timely manner + Drive cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... Sr. Customer Success Manager Salt Lake City,...Sr. Customer Success Manager Salt Lake City, UT Lucid Software is...with strong academic performance + Minimum of 4 years experience in a CSM role working with enterprise accounts… more
- EDB (Salt Lake City, UT)
- …to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience . **WHO** Your passion as a professional CSM is being a ... be** **LOCATION: US Central Time Zone** As EDB Strategic Customer Success Manager (CSM), you will be...**What your impact will be** + Deliver a world-class customer experience as a trusted advisor that… more
- Suburban Propane (Salt Lake City, UT)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer -focused and business-oriented to achieve the ... financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive...on the Company. Reporting directly to the (Region) General Manager , you will be primarily responsible for planning and… more
- Vivint (Lindon, UT)
- …enhancements, and performance optimization within the contact center to elevate the overall customer experience . This role requires a strategic thinker who can ... Vivint on Facebook, Instagram, LinkedIn and X. Summary: The Customer Care Project Manager is responsible for...Contribute to the shaping and execution of the overall customer experience vision and strategy. + Ensure… more
- Pacificorp (Salt Lake City, UT)
- Associate Customer Solutions Program Manager - Salt Lake City, UT - #112151 **Date:** Jul 31, 2024 **Location:** SALT LAKE CITY, UT, US, 84116 **Company:** ... environmental sustainability and diversity, equity and inclusion. **General Purpose** The Customer Solutions Program Manager is responsible for the coordination… more
- Gap Inc. (West Valley City, UT)
- …+ Promote community involvement. + Leverage omni-channel to deliver a frictionless customer experience . + Ensure all compliance standards are met. **Who ... Here, we're family. **About the Role** As an Assistant Manager , you set the tone for the store and...sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You… more
- Lumen (Salt Lake City, UT)
- …us as we digitally connect the world and shape the future. **The Role** The Customer Solutions Manager on Small business group - Advance Solutions Team supports ... value. For consideration, candidates must have prior sales and/or customer service experience in telecom or related industries. **Location and Schedule** +… more
- Ryder System (Salt Lake City, UT)
- …Transportation, Fleet Maintenance and Supply Chain Services in the World! The ** Customer Logistics Manager ** will oversee the day-to-day operations within an ... the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer 's expectation. If you possess… more
- Vivint (Lindon, UT)
- …center experience + Strong preference for candidates who have worked with customer experience and/or revenue-generating teams + Experience leading an ... in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose...in the industry to fill the role of Training Manager . The person who fills this role will support… more
- Whole Foods Market (Salt Lake City, UT)
- …all applicable health and safety regulations. Job Responsibilities: + Delivers outstanding customer experience ; and holds all Team Members accountable for ... of how labor utilization and task management drive performance metrics and customer experience . + Strong analysis skills to root cause underperformance… more