- Novo Nordisk Inc. (Salt Lake City, UT)
- …and call continuum decision trees Follows appropriate direction around # of outbound customer calls per day, as well as appropriate frequency to ensure customer ... calls Sets follow up calls with customers based on call continuum plans and customer engagement Responsible for customer follow-up of inbound leads and for… more
- Vivint (Lindon, UT)
- …love of technology, and a passion for proactively building a career. As a Customer Solutions Specialist, you will complete a 6-month paid training program where ... not limited to: customers who need account and or technical support , outbound calls, and providing value...During training you will learn to: + Confidently field customer calls and troubleshoot advanced equipment issues with high… more
- Honeywell (Salt Lake City, UT)
- …providing technical expertise, developing sales strategies, and building strong customer relationships. If you are a talented sales professional with a passion ... and services. You will collaborate with cross-functional teams to deliver customer -centric solutions and ensure customer satisfaction. At Honeywell,… more
- Confluent (Salt Lake City, UT)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Zodiac Pool Systems (Salt Lake City, UT)
- Technical & Warranty Support Rep II Customer Service Salt Lake City, Utah Apply Description Are you someone who prides himself or herself in providing top of ... level product training, in support of pool owner customers with technical product inquiries. Responsible for documenting all customer service interactions… more
- Master Builders Solutions (Salt Lake City, UT)
- …and consultative support for concrete performance issues, offering reliable solutions to enhance product trustworthiness and customer satisfaction. * Ensure ... **Concrete Solutions Engineer - Western, United States** **About Us:**...teams, along with concrete producers and contractors, providing expert technical guidance to facilitate the implementation of advanced high-performance… more
- Wolters Kluwer (Salt Lake City, UT)
- … customer service activities. Provides assistance with post-sale technical support services to customers, including installation, troubleshooting, problem ... Waltham, MA or Chicago, IL or Hudson, OH._** The ** Technical Support Associate** works under general supervision...service role or equivalent education + Full knowledge of technical customer service processes + Excellent verbal… more
- Ford Motor Company (Salt Lake City, UT)
- … loyalty. Join us and be the eyes, ears, and voice of Ford. The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), ... needed. + Complete training both online and classroom as required. + Provide support to achieving all Centralized Technical Assistance Center objectives and… more
- Robert Half Technology (West Jordan, UT)
- …and user support . Responsibilities: + Manage and oversee all technical support operations, ensuring a high level of customer service and user support ... Job Description: We are currently seeking an experienced IT Technical Support Director with an extensive ...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Verint Systems, Inc. (Salt Lake City, UT)
- …**Overview of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical ... installations and training. + Works with higher level technical support persons to assist with problem...support persons to assist with problem resolution and/or customer management. + Develops and authors knowledge base articles/tech… more
- Vontier (Salt Lake City, UT)
- …, Helpdesk Support , TAC and Product Support teams. + Prepare Customer specific Scope of Work & Other technical documentation detailing the order of ... our customers & Invenco by GVR. This will include technical documentation, essential training & support for...team directly. You work to find swift and efficient solutions , liaising with relevant parties to ensure customer… more
- Brady Corporation (Salt Lake City, UT)
- Position: Senior Technical Support Representative Requisition ID:: 3284 Who we are: Brady makes products that make the world a safer and more productive place. ... world. What we need: We are seeking a Senior Technical Support Representative with experience in a...or email) Processing RMA request Providing Warranty information for customer assets Developing solutions for customers including… more
- Amazon (Salt Lake City, UT)
- …ambiguous and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are ... you have a project and program management background and technical curiosity and acumen to earn trust with executives...and goals? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join… more
- CBRE (Salt Lake City, UT)
- …effective building-specific maintenance and safety procedure manuals. + Provide all locations technical support during incidents.Provide technical support ... contracts, development of market leading process, and critical operations documentation. Deliver technical service support to business to maintain 100% uptime… more
- SMX (Salt Lake City, UT)
- …deliver cutting-edge digital transformation solutions . We are looking for an Oracle ** Customer Support Desk Agent** . **Candidates for this role must be ... Customer Service Desk your focus is to deliver support and solutions to the customer...+ Ability to create and maintain detailed documentation of customer interactions and technical solutions … more
- Deloitte (Salt Lake City, UT)
- Vlocity CPQ / Salesforce Industries CPQ Technical Lead (Specialist Senior) Customer & Marketing is creating a new model for a new age-we're an agency and a ... and implementation of Vlocity CPQ / Salesforce Industries CPQ solutions . Technical Leads will provide day-to-day management...unit testing and code reviews + Provide Salesforce Application Support for Defect Fixes and Configuration support … more
- Confluent (Salt Lake City, UT)
- …of Confluent + Work with product and product marketing teams to determine technical content plans across solutions , use cases, differentiated features, and ... + Author technical blogs, whitepapers, and reference architectures on Confluent solutions , use cases, and features, as well as Apache Kafka and data analytics… more
- JPMorgan Chase (Orem, UT)
- … support services to Neovest customers through email and phone channels. The support will involve both technical and business-related issues, so you will be ... and internal employees. Job responsibilities + Research, diagnose, troubleshoot and identify solutions to resolve customer issues related to application use and… more
- Merck (Salt Lake City, UT)
- …customer centric business model. This field-based position is responsible for providing technical support to sales and marketing for our company's Animal ... Montana, North Dakota, South Dakota and Wyoming. Responsibilities include providing technical support for cattle products and programs, including response… more
- SMX (Salt Lake City, UT)
- …teams and customer teams. **Essential Duties and Responsibilities:** + Lead and support technical delivery of cloud solutions on key client engagements. ... Solutions Architect (SSA) will design and develop technical solutions for high visibility client engagements....as performing capture support . The ideal Senior Solutions Architect will develop and translate customer … more
