- SHI (Salt Lake City, UT)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Renaissance (Salt Lake City, UT)
- …part of our wonderful Customer Success team! The responsibilities of a Customer Success Manager are: + Provide resources to customers based on their ... + Establish clear, desired outcomes and markers for the customers within a Customer Success Manager 's assigned region. + Analyze data daily to establish… more
- Trellix (Salt Lake City, UT)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- EDB (Salt Lake City, UT)
- …**What your impact will be** **LOCATION: US Central Time Zone** As EDB Strategic Customer Success Manager (CSM), you will be at the forefront ... being a champion for your accounts. You will develop, prioritize, and execute customer success plans to nurture and guide your customers along their journey with… more
- Lucid Software (Salt Lake City, UT)
- **Sr. Customer Success Manager ** at Lucid Software Salt Lake City, UT Lucid Software is the leader in visual collaboration, helping teams see and build the ... able to maximize the value they obtain through adoption of our products. Each Customer Success Manager ("CSM") serves as a trusted advisor to a portfolio of… more
- Confluent (Salt Lake City, UT)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Enterprise Customer Success Manager (ECSM) will play a key role in driving ... customer success , retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. ECSMs… more
- Trustmark (Salt Lake City, UT)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Wolters Kluwer (Salt Lake City, UT)
- **_NOTE: Must be able to work during Central Time normal business hours._** The Customer Success Manager in Wolters Kluwer Health Clinical Surveillance and ... with sales, marketing, product, and support teams to align customer strategies and drive overall success . Overall, the CSM focuses on enhancing customer … more
- Cornerstone onDemand (Salt Lake City, UT)
- …address client satisfaction issues in a SWAT approach. This position will report to the Customer Excellence team within Customer Success . **In this role you ... The Customer Excellence Manager is responsible for...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- JobNimbus (Lehi, UT)
- …goals. What you'll be doing: + Manage customer relationships as a pooled model customer success team to support the success of our SMB business segment. ... What makes you the hero for this job: + 2+ years of Customer Success , Implementation, Onboarding, Training, or other relevant SaaS experience in a fast growing… more
- JobNimbus (Lehi, UT)
- …and services. What makes you the hero for this job: + 2+ years of Customer Success Management experience in the SaaS industry. + Strong understanding of the ... value of Customer Success and how to drive product adoption using change management strategies. + Excellent organizational skills, with demonstrated follow… more
- Quadient (Salt Lake City, UT)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... way. The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Morgan Stanley (Sandy, UT)
- …and flawless execution, resulting in the establishment of trusted partnerships with clients. Client Success Manager Role: The Client Success Manager is ... successful service side career professionals got their start as a CSM. Client Success Manager Responsibilities: . Performs daily client procedures including but… more
- Qualtrics (Provo, UT)
- …Join over 6,000 people across the globe who think that's work worth doing. **XM Success Manager , Managed XM** **Why We Have This Role** The XM Success ... customers **Things You'll Do** + Serve as the long-term customer relationship manager and product expert to...or technical account management role + Track record of success in building customer relationships at multiple… more
- Morgan Stanley (South Jordan, UT)
- …leader in our industry, we are looking for a Client Success Manager responsible for providing world-class customer success , solutions and support ... 3 days a week in the office. Key responsibilities: * Providing world-class customer success , solutions and support to clients, including senior-level decision… more
- Morgan Stanley (Sandy, UT)
- …its workforce (M/F/Disability/Vet). **Job:** **Wealth Management* **Title:** *Client Success Manager * **Location:** *Utah-Sandy* **Requisition ID:** ... and passion of our people is critical to our success . Together, we share a common set of values...3 days a week in the office Qualifications: * Customer service experience helpful * Bachelor's degree preferred *… more
- UKG (Ultimate Kronos Group) (Salt Lake City, UT)
- Customer Renewals Manager **General Information** Ref...to drive success . About the Role: The Manager of Customer Renewals will have responsibility ... \#WeAreUKG **Description & Qualifications** Description About the Team: The Customer Renewals team is dedicated to proactively engaging with...while also uncovering opportunities to expand the products the customer owns. * Manage a team of 5-8 … more
- Amazon (Salt Lake City, UT)
- …your customer 's mission and goals? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our World Wide Public Sector, State ... operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms....changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- FREEMAN (Salt Lake City, UT)
- …moments that matter. **Summary** The Customer Experience Enablement Sr. Program Manager develops and maintains ongoing success of comprehensive customer ... for the Freeman enterprise. Through root cause analysis and the use of customer insights, this position drives change and continuous improvement within Freeman. This… more
- Vivint (Lehi, UT)
- …on Facebook, Instagram, LinkedIn and X. Summary: We are looking for a Customer Experience Operations Researcher to help design and execute test pilots on various ... products & processes used at Vivint. As a Sr. Manager of the CX Operations Researcher in our company,...with various stakeholders to understand friction points in the customer journey. Then you will design and execute tests… more