- Capgemini (Atlanta, GA)
- …Capgemini. **Job:** _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _CCaaS Lead - Senior Software Engineer_ **Location:** _GA-Atlanta_ ... **Job description** **:** + Experience with CCaaS platform/CCAI technologies- Dialogflow, Insights, and Agent Desktop...AI - Gen AI features. **KEY RESPONSIBILITIES** **:** + Lead the implementation of a Contact Center as a… more
- Amazon (Atlanta, GA)
- …and Samsung. AWS is seeking an experienced Contact Center as a Service ( CCaaS ) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon's ... own need for the best CCaaS solution that works at scale, while improving customer...experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner… more
- Verint Systems, Inc. (Atlanta, GA)
- …Knowledge of CCaaS , Contact Center, Workforce Management, and /or CRM/ERP software background desired + 2+ years of Business to Government selling from existing ... Regional opportunities to achieve quota targets and territory goals + Responsible to lead all regularly scheduled calls and assign tasks with accountability to the… more