- Lumen (Springfield, IL)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Springfield, IL)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Senior Customer Engagement Manager will support clients to improve the ... behavioral intelligence of their sales and service agents. The Senior Customer Enablement Manager will work cross-departmentally to oversee a portfolio of… more
- Trellix (Springfield, IL)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Confluent (Springfield, IL)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Springfield, IL)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Confluent (Springfield, IL)
- …Us. **About the Role:** We are looking for a Solutions Architect to join our Customer Success team. As a Solutions Architect (SA), you will play a crucial ... Spark, Hadoop, Storm, relational and NoSQL databases. You will develop and advocate best practices, gather and validate critical product feedback, and help customers… more
- Deloitte (Springfield, IL)
- As a Sr . Quality Engineer specializing in artificial intelligence (AI) and Machine Learning (ML) technologies, you will actively engage in your AI/ML craft, taking a ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex… more
- Deloitte (Springfield, IL)
- Position Summary As a Sr . GenAI Engineer, you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility projects. Your ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex… more
- Wabtec Corporation (Springfield, IL)
- …execution + Potential for future travel to key accounts (up to 35%) + Advancement into senior sales or customer success roles **What will your typical day ... be working with?** The Inside Account Manager is responsible for driving ongoing customer success and growth for Wabtec Shortline Rail customers. This… more
- Lionbridge Technologies (Springfield, IL)
- **AI Program Director** The AI Program Director functions as a Customer - facing, results-driven, and innovative AI leader. The role will have accountability for new ... opportunities, on-boarding and customer relationships for AI services and offerings. The AI...overall financial health of their assigned account(s). They will advocate and drive the identification and successful delivery of… more
- Deloitte (Springfield, IL)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex HR problems ... implementations. Technical Leadership and Advocacy: Serve as the technical advocate for ServiceNow HRSD solutions, ensuring architectural integrity, feasibility, and… more