- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Member Navigator II (Location- Metro Los Angeles) Job Category: Customer Service Department: Even MORE Outreach & Service ... to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Member Navigator II is responsible for resolving … more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Compliance Audit Specialist II Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... net required to achieve that purpose. Job Summary The Customer Solution Center (CSC) Audit...accuracy of loading members, timeliness of ID Card and member materials, outbound health risk assessment (HRA) calls for… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service...I is responsible for a successful completion of the Member Services training program and continues to gain strong ... communities and residents and to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Service Representative… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service Representative III Job Category: Customer Service Department: Customer Solution Call Center Location: Los ... the general direction of leadership and management in the Customer Solution Center , Call ...Center in meeting State regulatory requirements by handling member -related inbound calls. (10%) Perform special projects and ad-hoc… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Service Representative II Job Category: Customer Service Department: Customer Solution Call Center Location: Los ... and to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center (CSC) Representative II has advanced knowledge of… more
- LA Care Health Plan (Los Angeles, CA)
- Lead Customer Solution Center Service Representative Job Category: Customer Service Department: Customer Solution Call Center Location: Los ... required to achieve that purpose. Job Summary The Lead Customer Solution Center Service Representative...department's overall performance metrics, and to meet and/or exceed member satisfaction. Assist Call Center Supervisors with… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor, Customer Solution Call Center Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, ... achieve that purpose. Job Summary The Supervisor of the Customer Solution Call Center is...solutions to handle irate callers, and provide optimal customer service for internal and external customers. Able to… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Enrollment...is responsible to audit, research, update and maintain the member data integrity in the core system such as ... net required to achieve that purpose. Job Summary The Customer Solution Center Enrollment Services...provider and plan partner assignments, member demographics, troubleshoot complex issues, etc. for all lines… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor, Customer Solution Center Appeals and Grievances Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, ... required to achieve that purpose. Job Summary The Supervisor, Customer Solution Center Appeals and...of the appeal and grievance Policies and Procedures, workflows, Member correspondence, and training as needed, or on an… more
- LA Care Health Plan (Los Angeles, CA)
- Lead Customer Solution Center Appeals and Grievances Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... to achieve that purpose. Job Summary The Lead of Customer Solution Center Appeals and...solutions to handle irate members, and provide optimal customer service for internal and external customers. Must be… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Nurse Specialist RN II Job Category: Clinical Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...Specialist Registered Nurse (RN) II provides direct assistance to member 's with health care access or benefit coordination issues,… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Enrollment...and the impact that the delays, etc. have on member eligibility, access to care, receipt of health plan ... net required to achieve that purpose. Job Summary The Customer Solution Center Enrollment Analyst...the department understand the impact of their functions on member eligibility, access to care, receipt of health plan… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Specialist II Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...Grievances (A&G) Specialist II will receive, investigate and resolve member and provider complaints and appeals exercising strong independent… more
- LA Care Health Plan (Los Angeles, CA)
- Community Resource Center Specialist II Job Category: Customer Service Department: Community Resource Center -Metro LA Location: Los Angeles, CA, US, 90006 ... of CRC initiatives. Duties Day-to-Day Representation: (25%) Supports the coordination of member -centric customer service to respond and resolve inquiries and… more
- LA Care Health Plan (Los Angeles, CA)
- …process improvements to workflows, processes, and customer -centric support and member engagement are well as propose solutions for the implementation ... Lead Community Resource Center Job Category: Customer Service Department:...of new services. 10% Oversees member -centric customer service to respond to a… more
- SHI (Los Angeles, CA)
- …opportunities by building strong relationships with the customer . The Enterprise Solutions Engineer will consult on data center , edge, core, cloud, security, ... _Include but not limited to:_ + Responsible for the Solution Practice sales quota in their territory/pod + Take...+ Demonstrates leadership to ensure that the company's recommended solutions are comprehensive, achieve customer expectations and… more
- Michaels (Redondo Beach, CA)
- Store - Redondo Beach, CA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast ... Help customers shop, locate products, and provide them with solutions + Provide a fast and friendly checkout experience;...complete enrollments + Educate customers on the Voice of Customer (VOC) survey + Assist with Omni channel processes,… more
- SHI (Los Angeles, CA)
- …workshop delivery, project roadmap delivery and strategize in the design of solutions mapped to the customer 's business objectives. Working closely with ... solutions . **Responsibilities** **Responsibilities:** + Strive to understand our customer 's security program needs and discover opportunities to develop and… more
- University of Southern California (Los Angeles, CA)
- …Union Member Relationship Specialist IIApply (https://usc.wd5.myworkdayjobs.com/ExternalUSCCareers/job/Los-Angeles-CA University-Park-Campus/Credit-Union- Member ... Angeles, is looking for an experiencedMember Relationship Specialist IIfor its fast-paced Call Center . This position works on-site and reports directly to the Call … more
- University of Southern California (Los Angeles, CA)
- …Member Relationship Specialist IApply (https://usc.wd5.myworkdayjobs.com/ExternalUSCCareers/job/Los-Angeles-CA University-Park-Campus/ Member ... for building and fostering relationships with USCCU's members and potential members. The Member Relationship Specialist I gathers and analyzes member data at the… more