- UCLA Health (Los Angeles, CA)
- …direction of the Technical Service Delivery ( TSD ) Endpoint Refresh Manager, the TSD Refresh Tech will: + support ISS refresh operations + collaborate ... apply the escalation process within the guidelines of the TSD SLA Our ideal candidate will have experience with... SLA Our ideal candidate will have experience with endpoint refresh, healthcare systems, and be willing and able… more
- UCLA Health (Los Angeles, CA)
- Description Under the direction of the Technical Service Delivery ( TSD ) Endpoint Operations Manager, provide Tier II responsibilities for the day-to-day 24x7 ... as needed to perform the job duties. Tier II support on technologies including endpoint devices, but...Effectively apply escalation process within the guidelines of the TSD SLA + May be required to participate in… more