- Lumen (Phoenix, AZ)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Phoenix, AZ)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Amazon (Tempe, AZ)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Tempe, AZ)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Concentrix (Phoenix, AZ)
- Job Title: Sr . iOS Mobile Developer Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create ... the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning… more
- Trellix (Phoenix, AZ)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Generac Power Systems (Phoenix, AZ)
- …accounting, and others, to ensure the project's successful completion and customer expectations are met. The individual also coordinates all team bandwidth ... requirements with resource management. The Sr . PM mentors, coaches and supervises all PMs and...changes. + Act as an escalation point for any customer -facing errors, implementing quick and encompassing corrective measures. **Team… more
- Confluent (Phoenix, AZ)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Phoenix, AZ)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Senior Customer Success Technical Architect serves as the technical champion ... this space. **What You Will Do:** + Champion and advocate for the customer within Confluent -... success + Developing and presenting periodical customer reviews to Confluent senior management +… more
- SRP (Tempe, AZ)
- …to be curious and ask "why." + Comfortable championing unconventional ideas as the customer advocate . + Presents and clarifies each of SRP's Commercial Price ... towards creating, meeting, and exceeding Corporate Objectives. * Provide strategic customer interpretation and guidance to SRP's senior leadership, related… more
- Autodesk (Phoenix, AZ)
- …and strategy.** **Collaborate with cross-functional teams (product, engineering, sales, marketing, and customer success ) to champion a shared vision for field ... expansion through either organic and/or inorganic methods and backed by data and customer feedback.** **Monitor and measure the success of strategic initiatives… more
- SAP (Tempe, AZ)
- …Passion and energy in all customer interactions **Meet your team:** + Customer Advocate : Collaborate to complement solution expertise and support customers + ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...for you to choose from. **Job Title:** Solution Advisor Senior Specialist - Unified Data & Analytics - West… more
- DoorDash (Tempe, AZ)
- About the Team We are seeking a highly skilled and experienced Senior Manager of Fraud Operations to lead and scale our fraud mitigation efforts. This role will ... to instances of fraud across our platform. As a Senior Manager, you will partner closely with Strategy &...of our work before they become a problem. + Advocate for safety on the platform. Identify opportunities to… more
- Teradata (Phoenix, AZ)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Amazon (Tempe, AZ)
- …and leads innovation for brand owners in the Amazon store worldwide. The Customer Acquisition and Loyalty team in this organization focuses on helping Brands engage ... launch great products that resonate with Customers and achieve success . In this role, the successful candidate will own...strategically to collect, distill and prioritize user needs and advocate on behalf of selling partners using data analysis.… more
- Confluent (Phoenix, AZ)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Highmark Health (Phoenix, AZ)
- …approach new challenges with anticipation and a view towards success . Proactively identify emerging opportunities; establish project objectives, specify strategies, ... Enhance department influence by providing responsive service and understanding customer needs. Effectively and confidently present information and provide decision… more
- American Express (Phoenix, AZ)
- …track and escalate as needed. * Be comfortable communicating with broad audiences and senior executives. * Mentor Directors and Sr . Managers to be successful and ... colleague has the opportunity to share in the company's success . Together, we'll win as a team, striving to...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Teradata (Phoenix, AZ)
- …Life Sciences + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and ... from target customers and prospects. Comfortable with engaging with senior stakeholders they identify, co-lead and co-manage sales motions...post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer … more
- Cornerstone onDemand (Phoenix, AZ)
- …all Cornerstone internal stakeholders including the creation of surveys to measure customer success across Cornerstone's cross-functional areas + Conduct C-level ... etc. + Demonstrated the ability to, directly and indirectly, influence stakeholders to position customer success as a continuing priority + A proven track record… more