- MUFG (Tempe, AZ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow 's IT Service Management (ITSM) platform. This individual needs to have… more
- SHI (Phoenix, AZ)
- …years of pre-sales or consulting experience for a ServiceNow Partner + Experience in ServiceNow IT Service Management and CMDB + Understanding of ... and prospects + Maintain knowledge of current and future IT service /operations management technologies through...of Service Management / Operations Management experience + 5+ years working with ServiceNow… more
- Cayuse Holdings (Phoenix, AZ)
- …OS, Microsoft suite of applications, MacOS and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example ... in computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience… more
- Bank of America (Chandler, AZ)
- …power to make a difference. Join us! **About the Team:** The Global Technology Service Management function is a new team charted with designing, implementing and ... managing next generation Service Management policies, processes and solutions. Our...IT lifecycle + Experience with continuous integration between ServiceNow modules and integrated applications + Experience in highly… more
- SHI (Phoenix, AZ)
- …JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, ... The Sr. ServiceNow Developer will join the IT & Software Asset Management (ITAM) Team... Catalog). + Detailed knowledge of relational databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge… more
- Capgemini (Mesa, AZ)
- …customized, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrate our close partnerships with ... management experience with at least 4 years leading ServiceNow projects + 8 years in customer-facing roles that...: Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity… more
- Bank of America (Chandler, AZ)
- …Orientation + Solution Delivery Process + Business Acumen + Stakeholder Management **Required Qualifications:** + ServiceNow Certified System Administrator (CSA) ... a ServiceNow development and engineering with emphasis on platform management + Experience monitoring and maintaining ServiceNow products, supporting… more
- Deloitte (Gilbert, AZ)
- …and customizing ServiceNow in an enterprise environment + Experience with multiple ServiceNow modules, with Customer Service Management (CSM) a must, ... service transformation utilizing ServiceNow . Working with CIO's, Technology Executives, Service Owners (HR, IT , Customer, Field Service , PPM) and… more
- Lumen (Phoenix, AZ)
- …States. **The Main Responsibilities** + Build, deploy, test, and maintain Order Management applications developed on ServiceNow App engine Studio [Flow designer, ... Action Designer, Closed Loop Automation] + Configure product/ service catalog in ServiceNow . + Review performance...aspects of the SDLC + Mentoring junior engineers in ServiceNow development and testing(Order Management , Catalog, Flow… more
- System One (Phoenix, AZ)
- …Required Qualifications (Skills, Experience, Education, Certifications) : - Experience in IT service management , with focused on ServiceNow platform - ... PA, Cleveland OH, Birmingham AL, Dallas TX, Phoenix AZ ServiceNow Architect : - Participate in the design and...architecture components - Strong understanding of ITIL framework and IT service management principles For… more
- CVS Health (Phoenix, AZ)
- …Collaborate with cross-functional teams to integrate asset management with other IT service management processes. Participate and provide input for ... a critical role in managing and optimizing our clients' IT assets using the ServiceNow platform. You...and retirement. This role requires strong technical expertise, project management skills, and a deep understanding of IT… more
- Humana (Phoenix, AZ)
- **Become a part of our caring community and help us put health first** AVP of IT Service Management is responsible for Humana's enterprise Incident, Problem ... of Infrastructure Operations within the CTO organization. Leads Operations IT Service Management Organization of...+ Leverage expertise in ServiceNow and cloud management platforms to optimize service delivery in… more
- MUFG (Tempe, AZ)
- …performance and maintain best practices **Qualifications:** + 6-8 years' experience working in IT service management , 6-8 years' experience in software asset ... Asset Management knowledge also required. + Expert knowledge of IT Asset Management Systems, including ServiceNow & Flexera. + Strong knowledge of… more
- Charles Schwab (Phoenix, AZ)
- …to second-level support that cannot be resolved at first contact. We are seeking an ** IT Service Support Analyst** to provide level one support via phone and ... Desk (NSD),** as part of IO&C, **provides front-line IT support services** for the Schwab workforce to report...2nd level team + Provide incident status updates to management and end-users per service level guidelines… more
- GovCIO (Phoenix, AZ)
- …disposition and reporting of IT assets, preferably with an ITSM configuration management database, ie ServiceNow CMDB. + Experience with ServiceNow ITSM, ... This position will be a fully remote position. **Responsibilities** ** IT Asset Hardware Management ** including procurement and...Check in and Check out license work flows in ServiceNow Service Request module * Tracks hardware… more
- Intermountain Health (Phoenix, AZ)
- …in Service Management Architecture. The ideal candidate should be proficient in: IT Service Management (ITSM), HR Service Delivery (HRSD), and ... Strategic Portfolio Management (SPM) best practices, ServiceNow platform expertise, including designing, configuring, and optimizing workflows IT Operations … more
- DBM Global (Phoenix, AZ)
- … issues via phone, web, and in-person channels while meeting set SLAs. + Service Desk knowledge base management . Create, update, and improve support procedures. ... Job Overview - As the IT Support Technician at DBMG, you'll be responsible...support standards, processes and procedures, and guidelines for incident management . + Work closely with the Service … more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …Job Specific Skills** + HDI or ITIL certification + Experience with IT Service Management systems like ServiceNow + Experience with Microsoft Dynamics ... remote technical support, or chat or through the Incident Management System + Triage and work incoming Service...of experience in information technology, systems administration or other IT related field. + Candidate must have experience in… more
- Wolters Kluwer (Phoenix, AZ)
- …Service Delivery team is responsible for managing Infrastructure Operations. Service Delivery (ITSM function), supports Major Incident Management , Problem ... above average written and verbal communication skills as well as Project management and presentation skills. **Responsibilities:** + Ability to work in a leadership… more
- CAI (Phoenix, AZ)
- …Owner you will provide leadership and develop and manage projects which promote IT Service Management principles and guide Infrastructure and Operations ... provide leadership and develop and manage projects which promote IT Service Management principles and... ServiceNow and Remedy to support and enhance service management processes **What You'll Need** Required:… more