- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Molina Healthcare (Omaha, NE)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- CVS Health (Omaha, NE)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Lincoln, NE)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Lincoln, NE)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Omaha Children's Hospital (Omaha, NE)
- …including veterans and people with disabilities. **A Brief Overview** The CBO Quality Assurance Analyst provides assistance with ongoing education, training and ... charge entry, registration, billing, collection/follow-up, payments, refunds, denials, or handles customer service functions. Works to enhance and support… more
- Cash-Wa Distributing (Omaha, NE)
- Service Technician (Beverage & Chemical Maintenance & Installation) If you have great customer service and are good at fixing things, we want your resume! ... quality maintenance schedule within the territory, logging all activities for quality assurance purposes Knowledge, Skills, and Ability: + Need strong… more
- Bilfinger Industrial Services Inc. (Ithaca, NE)
- …providing guidance and recommendations to management in the review and implementation of Quality Assurance programs. Serve as an advocate for providing ... raised internally and externally. + Other duties as assigned. Quality Assurance : + Lead the organization in...manufacturing environment. + Strong problem resolution skills, along with customer service and team orientation skills. +… more
- Prime Therapeutics (Lincoln, NE)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Omaha Children's Hospital (Omaha, NE)
- …recommendations. + Participates in the daily food operation activities (production, service , sales, distribution, display, quality assurance , ordering) ... a culture of an exceptional team standards which ensures the highest quality service . + Participates in customer facing training, educational sessions and… more
- Oracle (Lincoln, NE)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Hotel Equities (Omaha, NE)
- …issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service . + Be available to help other ... + Personally demonstrate a commitment to customer service by inquiring about service quality...+ Operate cash register, stock supplies, serve guests. + Assurance of food quality and consistency. +… more
- INTECON (Bellevue, NE)
- Job Role: Cybersecurity (RMF/IA) Analyst LCAT: Information Assurance (IA) Analyst Location: On-Site at Offutt AFB, Bellevue, NE Job Type: Full-Time / Exempt ... process. This position requires deep understanding of Air Force Information Assurance , policy integration, RMF lifecycle management, and DoD information security… more
- Intermountain Health (Lincoln, NE)
- **Job Description:** The clerical position supports the department with correspondence, quality assurance and return mail. Responsibilities include research and ... return mail update. emails and work queues, along with quality assurance review of recorded calls. The...broad understanding of account handling processes and the Revenue Service Center to provide accurate information, resolve issues, and… more
- Oracle (Lincoln, NE)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Meta (Lincoln, NE)
- …closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in ... to those standards and policies 4. Risk Management and Assurance : Work internally and with upstream partner teams to...supporting our network, you will be expected to drive quality into the metrics we report to assist us… more
- Intertek (Omaha, NE)
- …beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Intertek is continually innovating ... Outlook. + Ability to be responsive and provide good customer communication and service . + Ability to... Assured Intertek is a world leader in the Quality Assurance market, with a proven, high-… more
- Oracle (Lincoln, NE)
- …with industry trends, tools, and best practices to help shape the future of Assurance Service . Disclaimer: **Certain US customer or client-facing roles may ... key role in designing, building, and operating our next-generation Assurance Service . As part of a dynamic...Contribute to the technical vision and roadmap by delivering high- quality , well-tested, and secure code. + Ensure solutions adhere… more
- SitusAMC (Lincoln, NE)
- …independent action in pursuit of priorities + Prepares for engagement reviews and quality assurance procedures + Minimizes our exposure and risk on project, ... with little supervision and with a high level of quality + Ability to always make a positive impression...Ability to properly balance the need to provide excellent customer service with the need to always… more