- Pearson (Lincoln, NE)
- ** Customer Service Technical Support Analyst** **Remote, USA** **Permanent** Pearson is the world's largest learning company, committed to providing ... achieve their highest potential through learning. **Role Overview:** We are seeking a ** Customer Service Technical Support Analyst** to join our remote… more
- ASM Research, An Accenture Federal Services Company (Lincoln, NE)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Veralto (Omaha, NE)
- … via Senior Leadership, Sales, Inside Sales, Customer Service , Field Service , Technical Support , Project Sales, Bids Team, and Technical ... Falls, SD territory. You will develop strategic sales targeting our established customer portfolio with multiple influencers. You'll support our industrial… more
- Confluent (Lincoln, NE)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Lincoln, NE)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Johnson Matthey (Lincoln, NE)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Lincoln, NE)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Sutherland Global Services (Lincoln, NE)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- PSI Services (Lincoln, NE)
- … technical discussions with clients. + Experience in effective customer service , client management, and/or technical support is preferred. + Knowledge ... + Deliver webinars, presentations, trainings and record videos to support the HiSET Program. + Work with HiSET leadership...technologies. + Must have excellent time management, communication and customer service skills. + Ability to build… more
- Concentrix (Omaha, NE)
- … processes and identify areas for improvement to enhance efficiency and effectiveness. + Technical customer support : to help go through some check list ... Job Title: Technical Support Specialist Job Description We're...+ Excellent communication and interpersonal skills. + Experience in customer service role, answering and responding to… more
- Lumen (Lincoln, NE)
- …dispatch for on-site service calls when necessary. + Escalates appropriate technical issues to upper-level technical support when needed. **What ... and software configurations. All contacts are inbound and are technical support only, there are no sales...and offers the most appropriate solutions while providing world-class customer service . + Diagnoses and resolves basic… more
- Verint Systems, Inc. (Lincoln, NE)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Tennant Company (Fremont, NE)
- …+ Collaborate with internal partners such as sales, customer service , technical assistance, field service support , and other technicians to ... creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service , and support functions across the globe, your journey at Tennant… more
- Xerox (Omaha, NE)
- Technical Service Representative (Floater) - Honolulu, HI **General Information** Press space or enter keys to toggle section visibility City Honolulu, O'ahu ... Services division and have an immediate need for professional Technical Service Specialist to delight our customers....following categories: + Comprehensive understanding of our company and customer service culture. + Clear expectations in… more
- Rocket Software (Lincoln, NE)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Fujifilm (Lincoln, NE)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Sutherland Global Services (Lincoln, NE)
- …including a personal trainer dedicated to Sutherland + Experience working in a customer service or contact center environment with a passion for providing ... PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) + Technical support experience + Strong problem-diagnosis and problem-solving skills… more
- Highmark Health (Lincoln, NE)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- LinkedIn (Omaha, NE)
- …Computer Engineering or equivalent experience + 3+ years of experience in Technical Support , Quality Assurance, Product Operations, Product Management or a ... to implement changes to deliver the best member & customer experience possible. Your team is the last stop...support for member escalations and product bugs, Associate Technical Services Managers are also expected to drive strategic… more
- Intermountain Health (Lincoln, NE)
- …area. The Senior level analyst works within a team and serves as the lead technical support for a system business or clinical domain. Within their team, they ... the data and operations of the business/clinical areas you support . Partner with Analytic leadership to ensure customer...and resourced. Provide a high level of expertise and customer service in order to delight business… more