- Zoom (Albany, NY)
- … Center (CX) Experience - Previous experience working with contact center solutions, CCaaS, or customer experience technologies is highly ... more
- Evolent (Albany, NY)
- … center platforms, and a commitment to optimizing the customer experience through innovative technology solutions. Collaboration with cross-functional teams ... more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates understanding of military culture and addresses ... more
- ARAMARK (Albany, NY)
- …applicant?s skills and qualifications, certain degrees and certifications, prior job experience , market data, and other relevant factors. Additional compensation may ... more
- Zoom (Albany, NY)
- …insights. What we're looking for + Have 7+ years of experience in customer experience , contact center , or WEM consulting, solution architecture, ... more
- Humana (Albany, NY)
- …each call while providing a perfect call experience . The Medicare Inbound Contact Representative 2 addresses customer needs which may include complex benefit ... more
- Union College (Schenectady, NY)
- …+ Bachelor's degree and a minimum of one year of administrative support experience and/or customer service experience + Computer skills including ... more
- Iron Mountain (Albany, NY)
- …leading across matrixed teams applying various methodologies and strategies + Experience managing data center operational projects is essential. Additionally, ... more
- Lincoln Financial Group (Albany, NY)
- …You will also drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... more
- Trinity Health (Rensselaer, NY)
- …interpersonal and communication skills + Problem analysis and problem solving + Previous call center experience a plus + Customer service oriented + ... more
- New York State Civil Service (Menands, NY)
- …HELP Yes Agency State Comptroller, Office of the Title Call Center Representative 1, SG - 09(NYHELPS)Item#08381(2) Occupational Category Other Professional Careers ... more
- Albany Medical Center (Albany, NY)
- …Epic Analyst provides support by correcting issues that arise from customer usage, identifying necessary configuration changes, supporting related systems, creating ... more
- Meta (Albany, NY)
- …new issues and pursuing novel approaches to old problems 24. Construction and/or data center experience 25. Experience with GMP contract delivery methods 26. ... more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …full time for our Licensed Practical Nurse positions on our two Community Living Center units. These are Long Term Care units. Responsibilities The LPN, serves as a ... more
- Albany Medical Center (Albany, NY)
- …the patient based on eligibility response or estimate for services. For Access Center and Birthplace: Must be able to work in conjunction with Nursing Supervision ... more
- Albany Medical Center (Albany, NY)
- …standard operating procedures. The Help Desk Tech is responsible for an exemplary customer service experience for all Albany Med employees during their ... more
- New York State Civil Service (Albany, NY)
- …and servicers as necessary. Utilizes required technology appropriately ie, Virtual Contact Center (VCC) telephone system/AUX event buttons.10. Completes NYS ... more
- Meta (Albany, NY)
- …(DEC) organization to direct contracting across the full E2E project lifecycle of data center campuses in North America. There has never been a more exciting time to ... more
- Albany Medical Center (Albany, NY)
- …tracer submission. + VFC program ordering; maintenance and stocking + Hiring Contact - interviews and hiring/offers + Schedules (Daily, Weekly, approving PTO) + ... more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …full time for our Nursing Assistant position on our two Community Living Center units. These are Long Term Care units. Responsibilities The Nursing Assistant (NA) ... more