- New York State Civil Service (Albany, NY)
- NY HELP No Agency Higher Education Services Corporation Title Call Center Representative 2 Occupational Category Other Professional Careers Salary Grade ... to work schedule and staff assignments to ensure Communications Center call answer rate goals are met...2 years of work experience in a customer call center * or operation in a government… more
- TEKsystems (Menands, NY)
- IMMEDIATE OPENING FOR CALL CENTER REPRESENTATIVE HYBRID SCHEUDLE OFFERED LONG TERM JOB OPPORTUNITY WITH ROOM FOR ADVANCEMENT MENANDS, NY $18/HR MONDAY - ... FRIDAY 9AM-6PM Qualifications: 2 years call center experience Microsoft Office proficient Excellent communication skills Responsibilities: - This customer… more
- New York State Civil Service (Menands, NY)
- NY HELP Yes Agency Children & Family Services, Office of Title Call Center Representative 1 (NY HELPS) Occupational Category Other Professional Careers ... Telecommuting allowed? Yes County Albany Street Address Human Services Call Center 80 Broadway City Menands State...and may be required to pay any necessary fees. 2 ) All prospective employees will be screened against the… more
- Broadview FCU (Albany, NY)
- …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and...moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools… more
- New York State Civil Service (Schenectady, NY)
- NY HELP No Agency Taxation & Finance, State Title Tax Information Aide ( Call Center ) Occupational Category Clerical, Secretarial, Office Aide Salary Grade Hourly ... representing the department, are essential.Under the direct supervision of a Taxpayer Service Representative 2 , duties may include, but are not limited to the… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- Grifols Shared Services North America, Inc (Albany, NY)
- …110 countries and regions. Overview: Primary responsibility of the Specialty Sales Representative (SSR) is to represent the Grifols plasma portfolio with identified ... not limited to: Neurologists, Immunologists, Allergists, Specialty Pharmacy companies, Infusion Center and Hospital accounts like pharmacy DOP and Emergency Room. As… more
- Humana (Albany, NY)
- …and outbound calls from internal and external selling agents in a fast-paced call center . Assist agents with all pre-enrollment inquiries including compliance ... our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The… more
- St. Mary's Healthcare (Amsterdam, NY)
- …or Physician office setting working in a patient access position or call center environment required (or equivalent). Strong insurance knowledge specific ... by department leadership. Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate registration and support… more
- Albany Medical Center (Albany, NY)
- …effectively with nursing staff, physicians and other hospital departments. 2 . Demonstrates cooperation and flexibility in continually meeting patient care ... such as prescriptions for bloodwork, requisitions, safety rules and procedure manuals. 2 . Use effective written and verbal communication skills to cooperatively work… more
- Albany Medical Center (Albany, NY)
- …effectively both orally and in writing. Use available communication technologies efficiently. 2 . Manages the day-to-day operations of the laboratory based on patient ... Cytotechnologist AND be licensed by the NYSED as such. 2 . Education must come from an accredited college or...laboratory test utilization. Ensure compliance with the laboratory and center compliance plans. Educate staff, providers and other users… more
- Albany Medical Center (Albany, NY)
- …following: 1. Performs testing and reports/releases results on laboratory specimens 2 . Thoroughly, accurately and legibly documents test results and quality control ... 1. Reads and interprets documents such as safety rules and procedure manuals. 2 . Uses effective written and verbal communication skills to work cooperatively with… more
- Albany Medical Center (Albany, NY)
- …environment. The PASED is a hybrid position combining the Patient Access Representative position and the Health Unit Coordinator position. The position includes but ... Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate...HS Diploma, Associates Preferred + CHAA (or acquired within 2 years of hire) + Strong computer skills +… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... and document all cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. +… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- New York State Civil Service (Albany, NY)
- …HELP Yes Agency Labor, Department of Title Administrative Assistant 1/Trainee 1/ 2 - Albany (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary ... the Trainee 1, you will automatically advance to Trainee 2 .Administrative Assistant Trainee 2 : One year of...are not comfortable providing this information via email, a representative from our office will contact you via phone.Subsequent… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk. + Knowledge and experience ... troubleshooting Linux and Unix based systems. + Participate in on- call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after… more
- New York State Civil Service (Albany, NY)
- …Yes Agency Labor, Department of Title Contract Management Specialist 1/Trainee 1/ 2 - Albany (NY HELPS) Occupational Category Administrative or General Management ... NY Zip Code 12226 Duties Description Reporting to a Contract Management Specialist 2 , the Contract Management Specialist 1 performs tasks in support of the Office… more
- New York State Civil Service (Albany, NY)
- …resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone.55 B/C Qualifications: This ... position allocated to a Salary Grade 12 or higher. 2 . A passing score on the Safety and Health...have questions regarding salary, please contact the Business Services Center (BSC): ###, ###@ogs.ny.gov.As this position requires travel, the… more