- NY CREATES (Albany, NY)
- …to ensure that all systems are functioning properly. Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. ... duties as assigned. Requirements: Minimum Requirements for IT Support Specialist Has the ability to quickly learn and use...and against tight deadlines. Has the ability to gain customer feedback to ensure problems have been resolved. Possesses… more
- Whitney M Young (Albany, NY)
- …health education opportunities Works in conjunction with Digital Marketing & Communications Specialist to develop and execute promotional and social media plan for ... all events; assist Digital Marketing & Communications Specialist with social media postings, as needed. Works in conjunction with the Prospect Research and Database… more
- SolomonEdwards (Albany, NY)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or...values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a… more
- Centrotherm (Waterford, NY)
- …Operations. Title/Keyword Note: Candidates with experience in roles such as Customer Service Representative, Customer Operations Specialist , Inside Sales ... Customer Support Specialist Waterford, NY (http://maps.google.com/maps?q=428+Hudson+River+RD+Waterford+NY+USA+12188)...of our Inside Sales team. This role owns the customer experience from inquiry through order fulfillment… more
- Pioneer Bank (Albany, NY)
- TITLE: Customer Care Specialist LOCATION: Headquarters REPORTS TO: Vice President - Customer Care CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 20 ... 8:00am-1:30pm *1 Saturday per month required Position Summary: The Customer Care Specialist is a fast-paced, multi-functional...initial phone call when appropriate and always provides the customer with a World Class Service experience .… more
- Merck (Albany, NY)
- …the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the strategic roadmap for US Commercial customer -facing ... as well as external providers to evolve our strategic customer engagement model. The CFA senior specialist ...represent the field facing channel to drive an omnichannel experience with our customers. The individual will triage and… more
- Merck (Albany, NY)
- …technology. + Consult with owners, managers and users as required to improve customer experience . + Ensure all questions are expediently addressed, resolved and ... Adaptability, Agricultural Economics, Agriculture, Farming, Animal Husbandry, Case Study Research, Customer Communications, Customer Experience Design, … more
- CARMAX (Albany, NY)
- …New York, 12205 CarMax, the way your career should be! **About this job** As a Customer Specialist , you will be empowered to provide an iconic experience for ... teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, ... both English and Spanish languages. **Key Responsibilities:** The QA Specialist reviews cases, emails, and recorded telephonic interactions and...Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree. + Experience … more
- Capital One (Albany, NY)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... influence and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer Trust… more
- The Hertz Corporation (Albany, NY)
- …Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional ... Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Education Department, State Title Information Technology Specialist 3 (NY HELPS), Box PIMS-1003/24505 Occupational Category IT Engineering, ... State Education Department (NYSED) is seeking candidates for an Information Technology Specialist 3 position in the Office of Information Technology Services (ITS).… more
- New York State Civil Service (Albany, NY)
- …leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer -facing documentation is ... NY HELP No Agency University at Albany Title Senior Endpoint Management Specialist Occupational Category IT Engineering, Sciences Salary Grade NS Bargaining Unit… more
- Oracle (Albany, NY)
- **Job Description** Oracle Customer Solutions for Industries delivers Oracle solutions to customers in multiple industries. This includes the Utilities, Construction ... lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management,… more
- Sumitomo Pharma (Albany, NY)
- …highly motivated individual for the position of **Multi-Specialty Portfolio Specialist .** In this field-based role, the **Multi-Specialty Portfolio Specialist ... tactical, energetic and thrive in a nimble organization. The **Multi-Specialty Portfolio Specialist ** will demonstrate a sense of urgency to prepare and successfully… more
- University at Albany (Albany, NY)
- …leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer -facing documentation is ... for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist . ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom,… more
- Reynolds & Reynolds (Albany, NY)
- …conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.In this position, you will travel approximately 80% ... personnel on how to use the solution.When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct… more
- Bob's Discount Furniture (Latham, NY)
- Job Title Retail Guest Experience Sales Specialist Job Overview Our Retail Guest Experience Sales Specialists are a driving force behind Bob's Discount ... fun, and team-oriented environment at Bob's. As a Guest Experience Sales Specialist , you'll help customers bring...+ Passion for home design and interior decor + Experience with customer relationship management tools or… more
- Wilson Language Training (Albany, NY)
- …Framework. + Maintains close and effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as ... Literacy Specialist **Department:** Literacy Specialist **Location:** Here...Learning team and bring their depth of subject matter experience and passion for adult learning to support the… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Financial System, Statewide Title Information Technology Specialist 2, #25-15 (NY HELPS) Occupational Category IT Engineering, Sciences Salary ... higher-level degree in any field and one year of experience in information technology; or 60 semester credit hours...to candidates who are reachable on the Information Technology Specialist 2, G-18, Civil Service eligible list OR have… more
