- NY CREATES (Albany, NY)
- …properly. Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts ... and affiliates who use the systems. Identify and organize Help Desk tickets according to priority and...duties as assigned. Requirements: Minimum Requirements for IT Support Specialist Has the ability to quickly learn and use… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- NY CREATES (Albany, NY)
- …properly. + Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. + Reset passwords and unlock accounts ... affiliates who use the systems. + Identify and organize Help Desk tickets according to priority and...as assigned. Job Requirements: Minimum Requirements for IT Support Specialist + Has the ability to quickly learn and… more
- New York State Civil Service (Albany, NY)
- …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed to ... in performing technical activities related to application development, data center operations, help desk support, and application integration in accordance with… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Information Technology Services, Office of Title Information Technology Specialist 2 (NY HELPs) - 10259 Occupational Category IT Engineering, ... Code 12226 Duties Description Under the general direction of an Information Technology Specialist 4, the Information Technology Specialist 2, SG-18, within the… more
- New York State Civil Service (Schenectady, NY)
- NY HELP No Agency Taxation & Finance, State Title Revenue Crimes Specialist Trainee 1/Revenue Crimes Specialist Trainee 2/Revenue Crimes Specialist 1 ... Engage in undercover work.9. Draft and issue subpoenas, criminal summonses, and desk appearance tickets.10. Establish, maintain, and preserve evidence and the chain… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Education Department, State Title Information Technology Specialist 2 (Programming) (NY HELPS), Box PIMS-976/42201 Occupational Category IT ... Technology Services (ITS) is seeking candidates for an Information Technology Specialist 2 (Programming) position within the newly formed Cloud Operations unit… more
- Cognizant (Albany, NY)
- …currently seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist ** who will be a part of the Cognizant's Cloud, Infrastructure and ... in hyperscale and hybrid cloud & Infrastructure solutions. Service Line Sales Specialist , partner with the customer to identify areas of opportunity to improve… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Education Department, State Title Information Technology Specialist 3 (Programming) (NY HELPS), Box PIMS-975/51795 Occupational Category IT ... Services is seeking applicants for the position of Information Technology Specialist 3 (Programming) position within the newly formed Cloud Operations unit… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Financial Services, Department of Title Virtual Currency Senior Analyst (Financial Services Specialist 2 (Compliance), SG-23) Occupational ... & Innovation Division. The Virtual Currency Senior Analyst serves as a specialist for regulated Virtual Currency entities, including companies holding licenses to… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency SUNY System Administration Title Facilities Software Specialist Occupational Category No Preference Salary Grade NS Bargaining Unit PSNU - ... NY Zip Code 12246 Duties Description The Facilities Software Specialist will assist in the implementation and management of...data issues and reporting needs- Develop dashboards and work desk templates to meet the needs of campus personnel-… more
- CVS Health (Albany, NY)
- …issues in a timely manner. **What you will do** The Credentialing Specialist is responsible for managing and maintaining the credentialing process for healthcare ... that all credentialing activities are completed timely and accurately. The specialist maintains Credentialing systems and collaborates closely with Provider Data… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering ... and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more
