- Navy Federal Credit Union (Saratoga Springs, NY)
- …account discrepancies and service requests + Identify opportunities to cross- service products and enhance member relationships through education + Understand ... Overview To provide members and prospective members the full range of products and services offered by...basic counseling on available products and services to meet member needs + Assist members with opening and maintaining… more
- Broadview FCU (Albany, NY)
- …scheduled day off durring the week. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ... six (6) months of employment on-site. This is a Full -time opportunity. Full -time is based on a...phone. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy,… more
- CVS Health (Albany, NY)
- …candidates. Fluency in English and Spanish is required.** **Position Summary** Customer Service Representative is the face of Aetna and impacts members' ... to answer the unasked questions, eg additional plan details, benefit plan details, member self-ser‐vice tools, etc. + Uses customer service threshold framework… more
- CDPHP (Latham, NY)
- …these values and invites you to be a part of that experience. The Document Service Representative shall assume full responsibility for the completion of the ... by each business area. The Document Service Representative will work closely with Member Services,...maintaining production and quality standards. This role is a full -time temporary role with CDPHP. Qualifications: + Six (6)… more
- Humana (Albany, NY)
- …our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The ... Agent Support Representative will handle a high volume of inbound and...networks to research and resolve inquiries of agents, involving Member enrollment and company products. + Leverage internal documentation… more
- Humana (Albany, NY)
- …our caring community and help us put health first** The Claims Review Representative makes appropriate claim decision based on strong knowledge of claims procedures, ... provisions, and state and federal legislation. The Claims Review Representative performs advanced administrative/operational/customer support duties that require independent… more
- Humana (Albany, NY)
- …where your expertise truly makes an impact! As a Grievances & Appeals Representative , you'll be a go-to problem solver, turning complex challenges into clear ... Your contributions will directly support Humana's commitment to delivering high-quality service and making a positive difference in the lives of those… more
- LIFEPlan CCO NY (Clifton Park, NY)
- …with intellectual and developmental disabilities. The Care Manager works with the member , their family and/or representative , and providers to develop, ... and valid prior to the submission of any billable service documentation. + Maintain the member 's continued...necessary when changes occur or are requested by the member and/or representative . + Coordinate and provide… more
- CVS Health (Albany, NY)
- …(HR) representatives, Total Rewards Team or by members themselves. Provide excellent customer service and a positive member experience to all inquirers. + Work ... an Aetna National Accounts client's members, the customer Benefit Service Center, HR colleagues and Total Rewards Team to...team, and Aetna on ways to deliver the best member experience and optimize the benefits offered through the… more
- House of Representatives (Albany, NY)
- …Must be the spouse of an Active-Duty service member . Active-Duty service members work for the military full -time and are subject to permanent change ... part of the House of Representatives. Selected Fellows will work directly for a Member of Congress or other House officer as part of an office team. Responsibilities… more
- Oracle (Albany, NY)
- …auto renewal and other customer automation. **Distinguishing Characteristics** Support Renewal Representative has at least one year customer service experience ... under the Fair Labor Standards Act. US Veteran transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …workload data make recommendations to the Leadership team and acts as a customer service representative for HAS. - The HAS Supervisory MSA has detailed knowledge ... and taking disciplinary action when necessary. The employee has full administrative and professional responsibility for planning and directing...line managers and frontline staff, serving as a core member of the HAS and Clinical Service … more
- New York State Civil Service (Albany, NY)
- …System* NYS Deferred Compensation Investment Plan* Eligibility to apply for Public Service Loan Forgiveness (PSLF) ( full -time employees)* Eligibility to apply ... Salary Range From $40625 to $60467 Annually Employment Type Full -Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage… more
- Insight Global (Rotterdam, NY)
- … for our client in Schenectady, NY. As part of our team, a Customer Service Representative /Dispatcher will take incoming calls and make outgoing calls. You would ... diverse and inclusive environments where people can bring their full , authentic selves to work every day. We are...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status… more
- Walmart (Latham, NY)
- …improvement opportunities. Ensures the removal of barriers to delivering exceptional customer/ member value, service , and support. Execution and Results: Optimize ... of decisions. Accurately forecasts growth, costs, and business challenges. Customer/ Member Centered: Promote a Customer/ Member -Focused Environment: Creates and… more
- Centrotherm (Waterford, NY)
- …Title/Keyword Note: Candidates with experience in roles such as Customer Service Representative , Customer Operations Specialist, Inside Sales Support, Account ... Support Specialist Waterford, NY (http://maps.google.com/maps?q=428+Hudson+River+RD+Waterford+NY+USA+12188) * Sales Job Type Full -time Description The Customer Support Specialist is a key… more
- Ryder System (Albany, NY)
- …on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401k employer match, and a discount on RyderShares! You thought ... will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor....supervisors) + Ability to work independently and as a member of a team + Detail oriented with strong… more
- Trustco Bank (Niskayuna, NY)
- ** Full - Time Teller** **Reports to:** Branch Manager **Salary:** NE11 ($17.50- 19.50/ hour) **FLSA Status:** Non-Exempt | **Supervisory Role:** No **Why Join Us?** ... greatest asset and consider our employees as family. We value each team member 's contribution and offer a supportive, collaborative work environment. Join our team… more
- Insight Global (Albany, NY)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic ... supplies. Resolve any vehicle, equipment, and supplies issues, within their capability. Representative Duties In addition to the essential functions of the role, the… more
- The Hertz Corporation (Albany, NY)
- **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution ... for efficient, professional communication with customers contacting any Senior Management Team member , inclusive of the CEO's office. Inquiries may be highly complex… more