- CompuCom (Albany, NY)
- …with a strong focus on ** IT Service Management (ITSM)** and ** IT Operations Management (ITOM)** modules. This role will be instrumental in ... to join our team. We are seeking a Senior ServiceNow Architect to join our dynamic IT ...designing scalable and efficient solutions that drive IT operations , automation, and service delivery across… more
- Protective Industrial Products (Latham, NY)
- …team, providing direction, mentorship, and performance management . + Manage daily operations of the IT support desk, including ticket assignment, escalation, ... management . + Experience with IT Service Management (ITSM) tools, preferably ServiceNow , Jira Service Management , or similar. + Familiarity with… more
- Cardinal Health (Albany, NY)
- …plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs ... job will be supporting mostly the WaveMark (TM) Supply Management & Workflow Solutions which is a SaaS solution...cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the… more
- GovCIO (Albany, NY)
- …relating to incident management , incident response and enterprise network management . Seeking a ServiceNow (SNOW) Developer/.Net Developer for full time ... security posture of the VA by providing the day-to-day management , operation and configuration of the enterprise network infrastructure,...work at the VA's Network Security and Operations Center (NSOC) as part of the SNOW Development… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on ... to Tier 2. + Adhere to the defined incident management , problem management , change management ,..., outage communications, and service requests procedures and utilize ServiceNow . + Develop Knowledge Based Articles (KBA) and educate… more
- Cardinal Health (Albany, NY)
- …anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. IT Infrastructure & System ... are seeking a highly skilled **Business Analyst** with expertise in ** ServiceNow Enterprise Architecture Workspace** and **Configuration Management Database… more
- Humana (Albany, NY)
- …enhancements to improve system reliability, efficiency and scalability. By bridging traditional IT Operations with emerging AI technologies, this role will ... Operations domain. This role will blend traditional Infrastructure management with next-generation AI-driven automation, predictive analytics, and intelligent… more
- CVS Health (Albany, NY)
- …such as Splunk, Grafana, New Relic, or AppDynamics. + Familiarity with IT security, compliance, operations , and application development. + Experience ... experienced and strategic leader to oversee Change and Release Management for the Aetna Line of Business (LOB). This...and process optimization championing automation and governance across the IT organization. **_What we expect of you_** + Lead… more
- Oracle (Albany, NY)
- …Maintenance Management System (CMMS) tooling to ensure accurate and efficient asset management for the Site Operations team. The manager will develop and ... management . 3+ years of experience in asset management , data center operations , or related roles,...train teams on CMMS usage. Familiarity with industry-standard asset management practices and CMMS platforms (eg, Maximo, ServiceNow… more
- GovCIO (Albany, NY)
- …related field + Experience in managing complex IT projects, using ServiceNow CMDB configuration management tools, and familiarity with relevant standards and ... of system changes across environments + Maintaining data integrity and supporting IT operations to align with business goals **Qualifications** + Bachelors… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + ... Tier 3_ . + _Adhere to the defined incident management , problem management , change management ,...18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users… more
- Molina Healthcare (Albany, NY)
- …organizational, and problem-solving capabilities. + **Preferred Experience** 10 years + of IT Data Center Operations , Project Management , Cyber Recovery, ... engineering or equivalent experience required. **Required Experience** + 5-7 years managing IT Operations in Azure Cloud, disaster recovery, business continuity,… more
- GovCIO (Albany, NY)
- …touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within ... solutions + Provide expertise in federal contract and grants management throughout the project lifecycle + Use Atlassian tools...Familiarity with Confluence and Jira + Working knowledge of ServiceNow + Experience with meeting hosting via MS Teams… more
- GovCIO (Albany, NY)
- …touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within ... to standards and specifications. + Writes or revises program documentation, operations documentation and user guides in accordance with standards. + Resolves… more
- GovCIO (Albany, NY)
- …touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within ... + Demonstrated experience interacting with software application program development and management personnel. + Proficient in O365 components to include Word, Excel,… more
- KeyBank (Albany, NY)
- …or cross-functional technology initiatives (required) + Experience in a high-pressure, 24/7 IT operations or incident management environment (preferred) + ... assessment, and resolution of critical technology incidents affecting enterprise operations . + Facilitate and manage virtual incident response calls with… more
- GovCIO (Albany, NY)
- …Flexera, SNOW, ServiceNow SAM) + Extensive knowledge on software asset management and software asset management tools and technologies + Extensive experience ... award Preferred Skills and Experience: + Certified Software Asset Manager (CSAM) + IT Asset Management (ITAM) Foundation **Company Overview** GovCIO is a team… more
- Oracle (Albany, NY)
- …for evolving infrastructure needs while ensuring smooth operations for mission-critical healthcare applications. **Responsibilities** **Key Responsibilities:** ... cloud environment. + **Collaboration Across Teams:** Work closely with Development, Operations , and Infrastructure teams to deliver seamless solutions for both… more
- Travelers Insurance Company (Albany, NY)
- …this this role. **What Will You Do?** + Adheres to Travelers change management processes regarding change windows, lead times, ServiceNow requests, and temporary ... of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages… more