- NTT America, Inc. (Albany, NY)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- SHI (Albany, NY)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- Wolters Kluwer (Colonie, NY)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Vontier (Albany, NY)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... to alternative fuels and Biogas/RNG applications will drive our success in creating a sustainable future. In this role,...you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our… more
- SHI (Albany, NY)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- PagerDuty (Albany, NY)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Capital One (Albany, NY)
- Strategic Customer Development Manager , Northern CA -...products in the industry. A key part to its success over the course of the next 3-5 years ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible)** **Level: … more
- Capital One (Albany, NY)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- Hilton (Albany, NY)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- Broadcom (Albany, NY)
- …help VMware to create 'customers for life' by collaborating with our Customer Success , Global Support, Education, Professional Services, Development, and Sales ... LOCATION: Candidates MUST live in continental US **TECHNICAL ADOPTION MANAGER ** **The Elevator Pitch: Why will you enjoy this...objectives and desired outcomes and begin crafting a joint Success Plan with the customer + Through… more
- OSL Retail Services (Glenville, NY)
- …only meet but exceed their sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager , you ensure your ... across the nation-and we're looking for an exceptional Wireless Manager like you! As a crucial part of our...at your location, ensuring the seamless delivery of top-notch customer experiences and robust sales performance. If you're driven… more
- Zoom (Albany, NY)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Seamless Handoffs: Transitioning customers to Account Executive, Adoption Specialists and Scaled Customer Success teams once baseline adoption is achieved +… more
- US Foods (Clifton Park, NY)
- …and mentoring to ensure your long-term success . **What You'll Do as a Territory Manager :** + **Be the Customer Champion** : Own and nurture the customer ... Foods, we're not just delivering food - we're delivering success . Join a dynamic team where your expertise, energy,...Manager , you'll play a pivotal role in shaping customer relationships and driving business growth. From nurturing existing… more
- Proofpoint (Albany, NY)
- …cross-functional, strategic role, you will partner with leaders across Sales, Marketing, Customer Success , Finance, and Product to solve complex problems and ... closely with GTM Functional Leads, Sales Operations, Finance, IT, Product, and Customer Success . **Key Responsibilities** + Lead analytics projects across… more
- Zoom (Albany, NY)
- …Webinars, Rooms & AI. This role offers the opportunity to directly impact customer success while building scalable processes that drive organizational growth and ... Seamless Handoffs: Transitioning customers to Account Executive, Adoption Specialists and Scaled Customer Success teams once baseline adoption is achieved +… more
- Norstella (Albany, NY)
- …Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the ... Client Success Renewals Specialist Company: MMIT Location: Remote, United...client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets * Escalate urgent… more
- Trustco Bank (Schenectady, NY)
- …with Excellence!_** Are you a motivated leader with a passion for delivering exceptional customer service and driving branch success ? We are seeking a highly ... **Assistant Branch Manager ** **Reports to:** Branch Manager **Salary:**...impact in our community, and be rewarded for your success . We believe that investing in our employees means… more
- Oracle (Albany, NY)
- …and elevate them to Senior Management. **Collaborate Cross Functionally and Enhance How Customer Success is Defined** : Create and contribute to an environment ... In this role, you will be a Support Program Manager for strategic, top-revenue Customer accounts, and...software and customer business models **Has Flexibility:** Customer Success is an evolving target and… more
- Confluent (Albany, NY)
- …to align business outcomes, establish clear success criteria, and ensure overall customer success . The ideal candidate for this role should have a proven ... Data Streaming Platform. **About the Role:** As a Practice Manager at Confluent, you will lead a team of...to Architects and Program Managers. Establish services direction, oversee customer success and satisfaction, and contribute to… more